Kathleen Groom Email & Phone Number

Dunedin, FL, US

Clearwater, Florida, United States

1. Requirement Gathering and Analysis: Work closely with stakeholders to understand their business processes, goals, and challenges. Worked on projects with one stakeholder, as well as projects that impacted 5 or more departments and hundreds of stakeholders within the organization. Conduct interviews, workshops, & surveys to gather requirements.

Clearwater, FL

1. Business Analyst skills: Gather test requirements, and create documentation explaining the system under test.2. Project Management skills: Manage User Acceptance Testing (UAT) and Process Integration Testing (PIT) like a project: initiating the project, planning, executing, monitoring/controlling and closing.3. Elevated communication skills.

Clearwater, FL

1. Oracle UPK was an easy-to-use and comprehensive content development, deployment, and maintenance platform for increasing project, program, and user productivity. This was a technical position, yet it required proficient communication skills, both oral and written, as well as superb organizational skills.2. I was the lead on all projects that result in.

Clearwater, FL

While at Suncoast Hospice, I created online tutorials for nurses and social workers using instructional design software tools such as Articulate Storyline, Engage, and Quizmaker, and SumTotal ToolBook.

1. As a Project Manager at Nielsen, I had the opportunity to work with project teams and associates that were in all parts of the world including the US, Canada, Europe, Greater China, India, Latin American and the Asia Pacific. As a member of the learning organization in this company, I became an expert user of the Learning Management System (LMS).

Oldsmar, FL

As a member of the SQA team, I was tasked with testing online tutorials and training materials that were distributed to Nielsen employees worldwide. The QA department also made suggestions for revisions that might assist the learner.

Clearwater, FL

• As a Business Analyst and Senior SQA Analyst, I worked closely with software developers on new and existing Payment and Point of Sale (POS) software solutions.Responsibilities included the following:1. Attend industry.
• 5. Train Convenience Store managers and other users on the proprietary Sapphire system and its web based User Interface.6. Follow Software Development Life Cycle criteria.7. Develop, implement and maintain test plans.

Ba Environmental Studies, Minor In Fine Arts, 3.98 Gpa

Art History