• Trained and developed a team of new hires to operate multiple functions such as guest services, food prep, front counter, drive-thru, and window expedition while receiving monthly recognition for producing the highest performing Team Members• Demonstrated high-level proficiency in both Front of House and Back of House functions, leading to top recognition by upper management for successfully being a dual skilled contributor• Started as an entry-level Team Member and quickly excelled to Team Coach for maintaining a highly productive work ethic, resulting in multiple promotions and merit increases within the first year• Facilitated monthly franchise expectations to reinforce Team Member knowledge of events occurring in the following month, achieving the highest number of interactions amongst all coaches