Grace Tsai Email & Phone Number

Menlo Park, Ca, Us

- Coach and empower strategic sourcing professionals and global support teams to negotiate third party deals and memorialize in contract- Team Leadership: Set strategic direction, address escalations, remove roadblocks, promote candid team dialogue, provide clear and actionable feedback, guide performance and career development conversations - Proactively engage in sourcing process improvement initiatives to drive impactful change. Transformed supplier engagement strategy by implementing a recommended supplier program to achieve multi-year master contracts at locked-in rates and cadenced QBRs. Built a comprehensive RFx toolkit to drive an efficient, repeatable process for supplier selection- Lead and coach team through complex negotiations with suppliers through targeted negotiations and market bids to increase spend under management - Build strategic partnerships with cross functional stakeholders to align broader organizational goals

- Performed source to pay functions (RFx, negotiations, contracts, reporting, purchase request and invoicing escalations) for corporate services categories including communications, policy, consulting, finance, contingent workforce. - Coached sourcing and contracts specialists on negotiations and contracts (master agreements, SOWs, order forms) - Influenced and built partnerships with stakeholders to align goals and build out category strategies- Led RFx Events: Conducted market research, facilitated communications and supplier scoring, negotiated complex deals that achieved cost savings, business continuity, innovation, risk and compliance goals.

Cupertino, California, Us

- Led global negotiations on complex deals to support various indirect spend categories (e.g., BPO/contact centers, contingent workforce, HR/benefits/medical, corporate relocation, consulting and other professional services) - Conceptualized and implemented costing structure for negotiations, leveraged “should cost” modeling and industry benchmarking to inform pricing and spend reduction initiatives and delivered cost savings- Trained peers and sourcing analysts contracts, negotiation strategy, cost analysis, and project management- Managed escalations from suppliers and cross-functional stakeholders to resolve critical issues Developed scalable, efficient procurement/RFx processes, including the design of a project management process to manage 40-70 sourcing and compliance projects on a daily basis.

Mountain View, Ca, Us

- Managed procure-to-pay operations for strategic vendors in Infrastructure; achieved $3.1M cost savings in 12 months- Global project lead for a complex project requiring agreement from global teams; managed inception to launch in 10 months, resulting in the rollout of 40+ key reporting fields; trained 30+ team members on contracted terms- Managed oversight process for BPO team of 18+ to ensure cost alignment with contract ($40M+ monthly spend)- Collaborated with stakeholders to plan and execute QBRs, led vendor scorecard process, analysis, and discussions- Designed and automated reports for cross-functional teams to achieve consistent data reporting across regions, reducing report analysis time from 4+ hours each week to 10 minutes

Gb

- Managed quote-to-cash operations for consulting projects in 60+ countries to ensure on-time project delivery.- Led team of associates and administrative personnel in managing key client relationship. - Prepared management analysis/reports and presented to firm partners/directors and client executives.- Provided tax consulting services to individual and corporate clients.- Technical

- Negotiated foreclosure settlement agreement that provided relocation assistance to tenants.- Interviewed clients in landlord-tenant and wage-and-hour cases, drafted correspondence, calculated valuation of claims, and drafted settlement agreement with opposing counsel.- Recognitions/Awards: Witkin Award for Highest Grade, Public Interest Award

Palo Alto, Ca, Us

- Negotiated and managed enterprise software and technology contracts.- Conducted market analysis on industry pricing, analyzed budgets, and led projects to achieve cost savings.- Benchmarked industry pricing and technology trends, conceptualized and automated Excel-based reports for management meetings, analyzed budgets and led projects to achieve department cost savings.- Created PowerPoint presentations and trained employees on HIPAA compliance.

San Jose, Ca, Us

- Managed report-automation projects that saved 2000 hours for financial analysts.- Reviewed complex deals to meet Sarbanes-Oxley compliance requirements.- Analyzed month-end financials, prepared reports, and presented analysis to corporate managers & controllers.- Technical

Juris Doctorate, Civil Litigation

Study Abroad Program, Business Management, Chinese Literature

B.A., Economics, Asian Studies (Concentration On China)