As Lead Scheduler Coordinator at Island Health, Rehabilitation Services department, I manage and oversee the coordination of patient appointments, ensuring efficient and timely scheduling for therapy services. My role involves collaborating closely with clinical staff, optimizing schedules, and enhancing patient flow to improve overall service delivery. With a focus on patient care and operational efficiency, I utilize my expertise in healthcare operations to support the department’s mission of… Show more As Lead Scheduler Coordinator at Island Health, Rehabilitation Services department, I manage and oversee the coordination of patient appointments, ensuring efficient and timely scheduling for therapy services. My role involves collaborating closely with clinical staff, optimizing schedules, and enhancing patient flow to improve overall service delivery. With a focus on patient care and operational efficiency, I utilize my expertise in healthcare operations to support the department’s mission of providing exceptional rehabilitation services. Show less

Physical Therapy Schedule Coordinator;Schedule appointments for new an existing patients for Physical Therapy, Occupational Therapy, and Speech Therapy services. Coordinating insurance authorizations and verifications for all services. Requesting medical records and communications with providers and clinics to insure that our team has all the necessary documentation in place to create a plan of care, execute the plan of care and to correctly bill accounts for our patients. This process… Show more Physical Therapy Schedule Coordinator;Schedule appointments for new an existing patients for Physical Therapy, Occupational Therapy, and Speech Therapy services. Coordinating insurance authorizations and verifications for all services. Requesting medical records and communications with providers and clinics to insure that our team has all the necessary documentation in place to create a plan of care, execute the plan of care and to correctly bill accounts for our patients. This process revolves around the revenue cycle for the hospital, accurately scheduling and registering these services works to ensure that clinicians schedules are producing the optimal reimbursements from payers to the hospital to offset costs of operating while maintaining good public relations. Good communication skills are required to work with patients and the public to ensure we reach a plan of care for our patients that meets their needs while balancing the varying schedules of our providers. Flexibility and adaptability are necessary, as schedules often change with staffing needs and other factors that may alter day to day operations. Office skills to involve fax, phone, computer, data entry, file/chart creation, and HIPPA compliance are all skills included in daily tasks. Show less

Schedule Coordinator for Psychiatry & Behavioral Health. Scheduling appointments for patients, coordinating schedules for our clinics providers. Insuring that patient insurance benefits are active. initiating and tracking referrals and authorizations of services. Assisting patients in crisis obtain necessary mental and behavioral healthcare. provide compassionate care and placing patients medical and emotional needs first.

Primarily worked in the Emergency Department at Island Hospital. In this role I worked to effectively efficiently intake patients to receive urgent and immediate Emergency care during their time of need. Notifying clinical teams of the arrival of patients seeking emergency medical treatment. Following up with patient registration after patients receive stabilizing care. This role requires a calm demeanor under stressful situations and circumstances. Requires care for the patient’s physical and… Show more Primarily worked in the Emergency Department at Island Hospital. In this role I worked to effectively efficiently intake patients to receive urgent and immediate Emergency care during their time of need. Notifying clinical teams of the arrival of patients seeking emergency medical treatment. Following up with patient registration after patients receive stabilizing care. This role requires a calm demeanor under stressful situations and circumstances. Requires care for the patient’s physical and mental needs along with the care of their family and loved ones who may be with them. Skills and daily operations include Conducting insurance verification and authorizations. Navigating financial assistance opportunities for patients and services rendered. Meditech proficiency, registration of outpatient services. Daily tasks include; Data entry, electronic medical record management, clerical duties, payment processing, fax communication and intra office skills. Show less

As a Red Cross Water Safety certified swimming instructor, I specialize in providing personalized swim lessons for children, adults, and individuals with special needs and disabilities. I tailor each lesson to the specific needs and abilities of my students, ensuring a safe, supportive, and engaging environment. With a focus on water safety, stroke development, and building confidence, I help individuals of all skill levels—from beginners to advanced swimmers—achieve their swimming goals. My… Show more As a Red Cross Water Safety certified swimming instructor, I specialize in providing personalized swim lessons for children, adults, and individuals with special needs and disabilities. I tailor each lesson to the specific needs and abilities of my students, ensuring a safe, supportive, and engaging environment. With a focus on water safety, stroke development, and building confidence, I help individuals of all skill levels—from beginners to advanced swimmers—achieve their swimming goals. My expertise extends to working with those who have a fear of water, as well as those looking to improve their fitness or swim for therapeutic purposes. Show less

I was a paid on call fire fighter for the city of Oak Harbor. I was trained and certified in Fire Fighter and Hazmat Operations through International Fire Service Accreditation Congress. I was a first responder for incidents involving; fires, automotive accidents, first aid, hazardous materials release, and many other emergencies that threatened the safety of life and property of the public.

student work study while attending college and Fire Academy. organized Veterans claims for benefits and entitlements and insureded that their claims were completed and delivered to the Veterans Affairs for review.

I was responsible for the launch and recovery of naval aircraft while working on an active flightline. I performed daily maintenance such as fueling, oil change, wheel changes, panel removal. I conducted pre and post flight inspection of the Airframe and flight surfaces. Utlilized hand signaling in communication with the pilot to safely taxi aircraft out to the runway. I helped train six sailors in attaining plane captain qualifications.