Gary Rubinstein Email & Phone Number

Milford, Massachusetts

• Responsible for creating a culture focused on the customer experience through building a best in class team in order to strengthen and support our small business customer• Teach and reinforce behaviors that result in managers and associates delivering exceptional sales & service results• Lead a team that is committed to operational excellence to drive profitable sales and margin, and further develop the company's key growth initiatives (Omnichannel, Copy and Print, and Technology Services)

West Roxbury, Ma

• Provide superior customer service experience • Adhere to strict visual merchandising standards• Develop, motivate, and lead a team of more than twenty people• Maintain accurate inventory levels and ensure in-stock of over 20,000 items

Framingham, Ma

Sr. Manager, Tech Field Sales (2011 – 2013)Manager, Staples EasyTech™ Sales and Service (2009 – 2011)Business Development Manager, Staples EasyTech™ (2006 – 2009)• Design and implement strategy for breakthrough sales for Staples EasyTech• Work directly with all levels of divisional field leadership to implement best demonstrated practices for driving sales/profits to established goals• Deliver significant sales and margin growth in the Staples EasyTech business• Develop and present sales training presentations for groups of between 5 and 200 attendees, ranging from sales associates to Senior Management• Assist in the development and launch of new products and servicesAnalyst, Extended Service Plans Sales (2005 – 2006)Sales Specialist, Extended Service Plans (2003 – 2005)• Build solid relationships with field management teams to promote growth and success of the ESP program.• Assist in the development and launch of new products and services.• Produce and maintain a wide variety of sales and data tracking tools.Operations Manager (2002 – 2003)Sales Manager, Retail Store (2001 – 2002)• Responsible for building a positive and productive sales culture• Consistently monitor store specific reports to ensure accuracy and data integrity, as well as keep operating costs low and bottom line results improving• Effectively manage inventory control resulting in extremely low shrink and an overall physical inventory which is well below budget

Framingham, Ma

• Responsible for the revenue (approx. $50M) and margins of all selling departments of the store• Work in partnership with the other assistants to manage operations, merchandising, inventory and overall store performance issues • Responsible for providing a high level of customer service and managing the overall store when on duty• Motivate and train the selling staff in order to achieve sales and margin goals

Natick, Ma

• Responsible for the sale of major appliances, as well as the sale of maintenance agreements• Assist in the merchandising of the selling area, and provided feedback to management concerning merchandising strategies• Responsible for maintaining a high level of customer confidence and satisfaction• Achieved the top sales volume figures for the entire store in first complete year with Sears