Greg Ruddock Email and Phone Number
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An Operations leader recognized for achieving success during times of change, adapting to shifting circumstances and the challenges and demands of accelerated growth. I excel at building relationships with employees, customers, peers, and other key stakeholders in an organization.The majority of my career has involved driving success in organizations that have required a little bit of extra drive to bring them up a level. Developing long lasting and building trusting relationships has been the cornerstone of this accomplishment.Product and program leadership have been integral to each position, driving requirements and implementing solutions. Combined with these attributes, driving operations has fallen within my remit.Mentoring and leading high performing teams that have consistently met and exceeded expectations is a key component to a career where my own reviews have consistently included ‘exceeds expectations’.Pulling all of this together I have been recognized for my ability to communicate clearly and effectively across organizations, and to both internal and external stakeholders and deliver clear, concise and actionable information.Delivering result, either with internally and external clients is the end result and I am driven to achieve corporate and strategic goals with a focus on meeting and exceeding KPIs (e.g. client retention, NPS, team engagement, etc.) and agreed objectives.Specialties : Operations, Business Process Optimization, Organizational Development, Client Services, Product Development, Coaching, Team Building, and Change Management and Cross Functional Leadership, Human Capital Management, Payroll & Tax Services.
World Insurance Associates Llc
View- Website:
- worldins.net
- Employees:
- 1292
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Vice President, World Payroll And HrWorld Insurance Associates LlcAcworth, Ga, Us
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Head Of Operations, World Payroll And Human Resources OutsourcingWorld Insurance Associates Llc Jan 2023 - PresentIselin, New Jersey, UsStrategic leader with experience driving operational excellence in payroll, tax, and HR. Directed and led operations for the newly acquired payroll services division. Proven record in optimizing processes and delivering exceptional results.
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Director Of Operations, Ukg Payroll ServicesUkg (Ultimate Kronos Group) Aug 2020 - Jan 2023Led operations during merger for payroll services division. Oversaw payroll, tax, funding, print production and support departments. Partnered with strategic planning, process improvement, employee development, audit controls and tax compliance organizations.• Provided leadership and expertise in payroll services, print production, and tax operations to organization.• Successfully merged 2 high performing print operations. Developed QA process for past 2 years with an error rate of .001%.• Supported a 24% YoY client growth while leading the merger of two payroll service division. • Achieved all corporate and strategic goals with focus on meeting and exceeding KPIs for Payment Service team (e.g. client retention, NPS, team engagement, etc.) and agreed objectives. • Organized and led Year End printing services for client base that produced over 1,000,000 YE forms including W2, 1099, and 1095-C. -
Director Of Operations, Kronos Payroll ServicesKronos Incorporated Jul 2018 - Aug 2020Lowell, Ma, UsDirected and led operations for newly acquired payroll services division. Oversaw payroll, tax,funding, print production and support departments.• Prepared and directed team and employees thru successful acquisition.• Contributed to successful client transition after the acquisition. Able to drive 100% compliance with client base to gather all 8655 documentations in 2 months. • Created and improved process and procedures in the payroll, print production and tax operations business unit to add value to client compliance and accountability to payroll service and tax teams.• Established and opened two more print production location and created BCP plan for payroll service organization.• Successfully launched two new payroll products offering to client base – New Hire Reporting Services and W2C services. -
Vice President Of OperationsApex Payroll Mar 2015 - Nov 2017Roswell, Ga, UsServed as Vice President of Operations for Human Capital Management software company. Managed and led operations, including the following departments: Payroll Support, New Client Implementation, Software Quality and Assurance, and Training. Maintained and managed national vendor relationships. Worked with CEO regarding strategic planning, process improvement, software platform improvements, product development, client retention programs, recruitment, and hiring in an accelerated employee growth company. -
Director Of Payroll Operations, EastHeartland Payroll Solutions Oct 2011 - Mar 2015Rochester, Ny, UsManaged East Coast Operations for large Payroll Service Bureau. Directed team of 100+ associates responsible for new client implementation, payroll processing, tax filing, and ACH funds movement for 24,000 + clients. Worked closely with Senior Vice President of Operations regarding strategic planning, process improvement, migration of client base, payroll platform improvements, client retention programs, recruitment, and hiring in an accelerated employee growth company. -
Director Of ImplementationHeartland Payroll Solutions Feb 2009 - Oct 2011Rochester, Ny, UsManaged virtual team of 25 associates in five service locations. As Director of Implementation, was responsible for all new client implementation for company. Directed team responsible for collaborating with Sales Department, Operation Department, and Tax Department to onboard three million dollars in new revenue each year. Realigned the organizational structure and identified opportunities in the department for efficiency, while implementing strategies for continuous improvement.
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Atlanta Operations ManagerHeartland Payroll Solutions Feb 2008 - Feb 2009Rochester, Ny, UsManaged Payroll Department and Tax Department for company. As Atlanta Operations Manager, was responsible for entire client base’s tax services, including daily payments, quarterly filing, and annual filing.
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Payroll ManagerHeartland Payroll Solutions Mar 2007 - Feb 2008Rochester, Ny, UsManaged Southeast Payroll Department for company. As Payroll Manager responsible for Southeast payroll service team, production team, and implementation team. Responsible for 20+ associates, excelling in training, leading, and motivating employees.
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Client Service SupervisorPaychex Jun 2003 - Mar 2007Rochester, Ny, UsSupervised New Client Department. Directed team of eight associates responsible for new client implementation. Worked closely with three District Sales Managers, as well as 30+ sales representatives. -
Front End ManagerKroger Apr 1984 - Oct 2005Cincinnati, Ohio, UsManaged overall Point of Sale operations including cash control, budgeting, accounting, and training. Responsible for staffing and scheduling all Point of Sale operations.
Greg Ruddock Skills
Greg Ruddock Education Details
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Jacksonville State UniversityPsychology
Frequently Asked Questions about Greg Ruddock
What company does Greg Ruddock work for?
Greg Ruddock works for World Insurance Associates Llc
What is Greg Ruddock's role at the current company?
Greg Ruddock's current role is Vice President, World Payroll and HR.
What is Greg Ruddock's email address?
Greg Ruddock's email address is gr****@****ukg.com
What is Greg Ruddock's direct phone number?
Greg Ruddock's direct phone number is (877) 750*****
What schools did Greg Ruddock attend?
Greg Ruddock attended Jacksonville State University.
What skills is Greg Ruddock known for?
Greg Ruddock has skills like Payroll, Payroll Taxes, Human Resources, Leadership, Account Management, Customer Service, 401k, Time And Attendance, Employee Relations, Training, Team Building, Hris.
Who are Greg Ruddock's colleagues?
Greg Ruddock's colleagues are Martin Alejandro Rodriguez, Leeann Wise, Cawc, Joey Larsen, Chfc®, Bianca Reynaga Rodriguez, Ericka S., Alesha Jernas, Tiffany Cappello.
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