With over 9 years of work experience in various roles related to data, AI, and customer success, I am a Data AI Specialist at IBM, where I help clients leverage data and AI solutions to optimize their business performance and outcomes. I am also a Board Member and Tech Lead at a non-profit organization that promotes sustainability and social impact through technology. I have a Diplom degree in Sales Management from HSO Business School Switzerland, and multiple certifications in service metrics, sustainability strategies, and data science. I have strong skills in metrics driven, customer relationship management, and business management, as well as a passion for innovation, learning, and collaboration. I am motivated by the mission of using data and AI to create positive change and value for the society and the environment. I bring diverse perspectives and experiences to the team, and I am always eager to explore new challenges and opportunities.(Generated by AI - if someone reads this, happy to invite you to a coffee ☕!)