Grusha Kumar Email & Phone Number

Hillingdon, England, United Kingdom

• Motivate, challenge and support each colleague to achieve the store’s quarterly goals.
• Create an inviting, welcoming in-store experience, and encourage the team to understandcustomer needs in order to deliver the right product or service.
• Drive store performance against key target, and use budgeted hours to optimise servicelevels/cover, to consistently achieve financial goals.
• Oversee the store in line with regulatory requirements, company policies and latest operatingprocedures, in order to deliver a safe, secure and compliant store environment.
• Build and continually develop a team of trained, passionate and flexible colleagues.
• Implement projects (eg new products, ways of working or policies/procedures), communicatingclearly and positively with the team to minimise disruption.

Hillingdon, England, United Kingdom

• Shaping a customer focused store experience by leading the team to drive customer engagementand bring the brand to life.
• Delivering sales and performance targets with outstanding planning and organising skills.
• Demonstrating exceptional stock management skills, and the ability to monitor/manage change.
• Being a versatile team player and quickly resolving any problems that may occur.
• Managing and developing the team to a high standard.
• Conducting payroll, staff appraisals and performance reviews monthly and quarterly.Key Achievements

Ealing, England, United Kingdom

Hounslow, England, United Kingdom

Diploma Of Education, Human Resources Management And Services

Diploma Of Education, Tourism And Travel Services Management