I am a technology consultant with 13+ years of experience working for regional and multinational companies in the retail area; leading complex software projects, aligning technology with business objectives and innovation, adding value to the companies with high quality solutions. I am focuse in customer satisfaction and I have had the privilege of been in key roles such as Service Delivery Manager, Product Owner, Business Analyst, team lead and developer for high scale retail companies like Procter&Gamble, Walmart, Coppel, Grupo Monge among other companies, where I have learn diverse skills to excecute strategic projects, communicate with stakeholders assertively and lead and develop high-performing cross-functional teams.