Guillermo Rodriguez-Vazquez Email & Phone Number

San Juan, Puerto Rico

San Juan, Puerto Rico

As a dedicated Store Manager, I excel in driving profitable results through a strong focus on operational excellence, expense control, and effective management of human capital. My commitment to creating efficient processes and fostering a motivated team ensures that operational goals are not only met but exceeded. With a proven track record of optimizing.

Carolina, Puerto Rico

• Store Manager responsible for the whole operation of two retail stores including human capital, sales performance, revenues and shrinkage programs;
• Led a team of 6 Assistant Store Managers, 10 Supervisors and 144 associates
• Coached store team to achieve company's goals and develop leadership capabilities
• Responsible for the creation and execution of store's profit plan and initiatives
• Delivered profit by executing sales initiatives, maximize gross margins and optimize expense controls
• Review of Profit and Loss Statement, store’s General Ledger and Stock Ledger

San Juan, Puerto Rico

• Operations Manager responsible of all store support operations including warehouse logistics, inbound & outbound shipment, floor replenishment, merchandise pricing, store facilities & building maintenance, IT equipment.
• Supervised a support team composed of 45 backroom associates, 6 office assistants, 3 support supervisors and a receiving manager
• Recruitment, training, development and performance management of multiple teams and individuals
• Provided first person coaching and leadership on action plans execution, Customer Satisfaction Survey learnings and customer/associate interactions
• Responsible for planning and coordination of store special projects, daily progress and deadlines
• Weekly analysis of Profit and Loss Statement Report to identify financial opportunities and expense management

Carolina, Puerto Rico

• Department Manager for the Sears Home Improvement Business. Departments includes Lawn & Garden, Patio, Tools & Paint, Plumbing, Seasonal, Fitness, Outdoor Recreational, and Sporting Goods;
• Responsible for the management and performance of 24 sales associates, including training, coaching and development
• Personal contribution and support in achieving daily sales goals
• Accountable for making adjustments to assortment and the execution of merchandising strategy to meet customer needs
• Managed inventory control processes and procedures by adhering to company guidelines
• Filled reports by reviewing daily and weekly sales performance in order to identify opportunities and business trends

Caguas, Puerto Rico

• Hardlines Sales supervisor with merchandising, pricing and replenishment focus;
• Manager on Duty role through entire store and its departments
• Constant training and development to meet and satisfy customer needs
• Promptly and courteous customer service assists and interactions
• Warehouse and stock room maintenance and optimization
• Merchandise and goods receipts validation to achieve inventory accuracy