Assisting customers with the importation of goods through Canadian customs.

Responsible for all test and process activities related to the repair of Dell notebook and desktop computers. This involves continuously creating and updating test and repair documentation.Providing training and support for NPI launches of Android, Google and Windows based computers and tablets.Proficient with all Microsoft office applications including Excel, Word, Access and Visio.Update all BOM and whole unit information into the ERP system.Responsible for maintaining and updating the server O/S images, drivers and apps for over 200 computer varieties. Verify and modify PC Doctor test scripts to suit custom configurations.Perform calibrations and preventive maintenance on all test equipment.Provide test engineering support to technicians for both NTF (No Trouble Found) and problematic units.Work directly with the customers quality, process and test engineering teams to provide feedback and solutions on repeat return rates, trending fails and received part quality.Team has achieved preferred supplier and was awarded best in class status from Dell.

Senior In-Circuit Test Engineer - Aerospace customers, 2010-2012- Developed in-circuit (ICT) and flying probe test programs for Honeywell and L3 Wescam products achieving timelines and test coverage targets.- Performed Engineering Change Orders to improve quality of end product.- Provided engineering support for test issues enhancing existing programs to reduce false errors and improve test yields. - Received numerous awards for providing exceptional customer service to the production floor, which contributed to meeting and exceeding critical deadlines.- Provided stand-alone device programming support, which decreased overall cycle time.- Interfaced directly with Honeywell Coon Rapids Test Engineers and Program Managers- Participated in daily Kaizens, used and supported lean and six sigma methodologies.Senior Test Engineering Specialist - Toronto Site, 2006-2010-Provided technical leadership to In-Circuit Test Engineers and Technicians for the development and support of all ICT and flying probe test programs. - Installed an upgrade to accommodate a 100mm thick PCB using a Takaya 9401SL. Collaborated with Japanese Engineers to customize the hardware and allow production to test large back-plane boards, only second time such a retrofit was ever performed in North America.- Tracked and documented all production yields, and provided corrective actions for false fails and test escapes achieving internal metrics.- Coordinated the maintenance and repair of test equipment. Saved in excess of $60K/year by diagnosing and fixing mechanical and electrical faults in the equipment. - Performed alignment and mechanical calibrations on production test equipment. Saved over $20K and avoided production downtown by performing a procedure to re-align a machine that had suffered a catastrophic failure. - Wrote documents and provided classroom training for device programming and testing.

- Provided technical leadership to a team the Technicians Engineers for Toronto and Mexico sites for the development and support of all ICT and flying probe test programs.- Developed over 60 ICT test programs on time and budget, meeting or exceeding the customer coverage expectations.- Incorporated functional testing on many in-circuit test fixtures, which provided better overall test coverage. Using off the shelf photo-transistors implemented a low cost ICT fixture able to detect the colour and intensity of each individual LED on a 480 super-bright LED PCB outdoor sign card.- Provided new customers with Design for Test analysis and test development quotes ensuring agreement and satisfaction with scope of work.- Reviewed and negotiated service contracts with equipment and test development tool vendors.- Wrote and maintained technical and product-specific documentation.- Worked closely with the Test Engineers of the major customers - Ingenico, MARS, Gilbarco, Harris. - Consistently exceeded expectations on annual performance review.

- Main ICT customer contact for GE Medical, SUN Microsystems and Cummins Power Generation. Product portfolio included power generation, automotive control, medical imaging and microprocessor based circuit boards.- Developed and coordinated peers in the development of test programs. In-circuit test developments include ISP programming of flash memory, serial proms, Altera MAX devices, and boundary scan testing/programming.- Managed the activities of a third party test programming house ensuring Celestica test standards and timing deliverables were met.- Provided on site technical support and guidance to Test Engineers in USA and Mexico. - Tracked and investigated “First Pass Yield” and “No Defect Found" rates, successfully increased digital/analog coverage on sustaining product portfolio by over 150%.- Worked with customer engineers to customize, enhance and stabilize test programs; received numerous awards for outstanding customer support from Celestica manufacturing managers and external customer program managers.