Responsible for day-to-day operations along with ensuring customers’ needs are met along while developing means of increasing customer base. • Developed baseline for SOPs used for repeatable processes, provide redlines, and produce the final version.• Develop and contribute to the various strategies used to increase efficiency.• Work closely with marketing team to develop new ways of obtaining new sales leads and clients.• First point of contact with sales leads resulting in a… Show more Responsible for day-to-day operations along with ensuring customers’ needs are met along while developing means of increasing customer base. • Developed baseline for SOPs used for repeatable processes, provide redlines, and produce the final version.• Develop and contribute to the various strategies used to increase efficiency.• Work closely with marketing team to develop new ways of obtaining new sales leads and clients.• First point of contact with sales leads resulting in a high conversion rate.• Attend meetings and provide feedback on obstacles encountered along with possible solutions.• Interviewing and training new employees. Show less

Respond to requests for technical assistance in person, via phone or electronically.Diagnose and resolve technical hardware and software issues.Track and route problems and requests and document resolutions.Stay current with system information, changes and updates.

Develop root cause analysis of failures for tools used in drilling wells. Assemble reports for clients including proposals for resolving the failures.Troubleshoot the directional drilling module to component or software levels.Repair tools, sensors, and instruments received from clients and provide accurate reports of findings along with productive solutions.

Project Development of new build drill ship (Ulsan, Korea). Managed various teams in installation/maintenance of the vessel throughout “start up” process. Constructed ship operational procedures for tasks to be conducted by electrical department.Implemented and maintained the preventative maintenance system to keep ship fully operational incurring minimum downtime.Continuously improved and added preventative maintenance procedures.Provided root cause analysis for equipment… Show more Project Development of new build drill ship (Ulsan, Korea). Managed various teams in installation/maintenance of the vessel throughout “start up” process. Constructed ship operational procedures for tasks to be conducted by electrical department.Implemented and maintained the preventative maintenance system to keep ship fully operational incurring minimum downtime.Continuously improved and added preventative maintenance procedures.Provided root cause analysis for equipment failures. Show less

Actively repaired and maintained a sixth generation semi-submersible drilling rig and provided preparations for approval of Brazilian cliental.Maintained and repaired numerous AKER drilling equipment, installed additional “add-ons” and integrated to previous system.Preventative maintenance and repair of ABB VF drives drilling equipment.Tested many scenarios such as System Integration Testing, Sea Trials, and Brazilian Acceptance.

• Worked with Electrical Team to maintain the barge electronic equipment and followed existing preventative maintenance schedule to ensure barge was at 100% operational availability. • Performed installations, upgrades, preventative maintenance and repair of the marine and satellite communications (internet and telephones), radar, navigation systems, Kongsberg Dynamic Positioning System, barge positioning winch controls, barge entertainment system, sonar beacons, current meter and taut… Show more • Worked with Electrical Team to maintain the barge electronic equipment and followed existing preventative maintenance schedule to ensure barge was at 100% operational availability. • Performed installations, upgrades, preventative maintenance and repair of the marine and satellite communications (internet and telephones), radar, navigation systems, Kongsberg Dynamic Positioning System, barge positioning winch controls, barge entertainment system, sonar beacons, current meter and taut wires. Show less

Charged with troubleshooting, calibrating, and maintaining Universal Exciter Upgrades (UEU) with the CASS (Consolidated Automated Support System) bench.• Saved six million dollars by testing bench properly and effectively, and by keeping the EA-6Bs with an operational readiness of 95%.• Four years of troubleshooting, calibrating, and maintaining the Automatic Carrier Landing Systems (ACLS).• 100% success rate in safely landing all aircrafts onboard the USS Kitty Hawk.