Guillaume Saggioro Email & Phone Number

Courbevoie, Fr

Saint-Mandé, Ile-De-France, Fr

Paris, Ile De France, Fr

Villeneuve-D'Ascq, Lille, Fr

Context : Job creation, 20K+ users, Full-Cloud (GCP, AWS, ...)Mission : Setup and animate the Information Security program at country level.Activities : Procurement IS Risk assessment, Security Insurance Plan negotiation, Security Controls animation with Product Owners (invariants, DRP, Risk Assessment, Crisis Management), Information Security SME for Business. Functional animation of local Security Officers & Sécurity Champions.

* Context: First multimodal Public Service Delegation agreement in France, covering Tramways, Buses, Bikes, Bike Parks, On-street and Off-street Parkings, Vehicle Pound. * Mission : Main objective upon arrival was to stabilize the IS since it grew instantly when new services joined the contract agreement on Jan 1st 2017*Team management: 3 direct reports *200 users, 700 employees, 100 VMs, 100+ apps*Interactions : Public Transport Authority, KEOLIS Group (Ops & Security)Main achievements :*Cybercrisis training with COMEX (tabletop)*Contributed to Operational Support System's renovation*Contributed to RFP for 2023-2029 contract (1.7M€ CAPEX, 3M€ OPEX under management)*Performed ISO27001 flash audit internally*Updated/created processes to ensure change management and improve global quality of services *Inventory (hardware-software assets, vendors, datacenters, contracts, web apps, telecom, …)*Strengthened partnership with KEOLIS Group IT (Pilot : O365 migration, Polycom Visio solution, Enterprise Architecture)*Security baseline enforcement: *AV+EDR (Microsoft Defender for Endpoint, Crowdstrike Falcon) *Encryption (MS Bitlocker) *MFA (Microsoft Azure AD) *Network segregation *Security Awareness *PAM *MDM covering 100% smartphones*Next Gen Firewall rules clean-up *Dashboard & Reporting : created templates for monthly report from manager to N+1 * TETRA Radio system integration (interconnected with Dijon’s Command Center)*Refreshed and expanded Wifi service (Industrial / Corporate / Employee/ Guests)*Operations Command Center relocation within OnDijon (Dijon’s « Smart City » mutualized Command Center (infrastructure, server room, end-user hardware, visionconference)*O365 Migration*IS Supervision : Migrated from Centreon to PRTG : from 200 sensors to 2500 selected sensors, Hardware-centric approach then Service-centric approach, Custom-maps designed for specific technical teams within Keolis Dijon.

Brussels, Be

Context: *Fintech: Payment Service Provider, National bank of Belgium licensed, 100% Digital, Available 24/7, SWIFT messaging system connected*International : Brussels (HQ), Paris, Cyprus, Dijon*Headcount growth : 30 -> 60 people. Built IT Operations Team (from 1 to 3)*Payment Service Provider license renewal*Office relocations/openingsIn charge of iBanFirst group Information Security:*Designed and Deployed "FIRST" security program(Fast Immunization and Remediation and Remediation of Security Threats). Sponsor : CEO.*In charge of SWIFT banking Custom Security Program implementation*In charge of Information Security corpus for PSD2 license renewal process*Deployed CCTV + IDS at Paris and Dijon offices*Deployed KISI 100% cloud physical Access Control solution at Dijon office*Setup and deployed bug bounty program (partner: BountyFactory/YesWeHack) for continuous vulnerabilty management.*Setup and managed Information Security governance (bi-monthly meeting with CEO and Chief Risk Officer to follow up action plan)*Security Awareness : 8-10 users workshop, new user IT orientation, False phishing campaigns*CNIL compliance*Documentation (from ground up)

Brussels, Be

In charge of iBanFirst core-banking infrastructure & operations:*99% cloud environment, 50 Linux servers (Red Hat, Debian, Ubuntu)*Designed and Deployed segregated (prod, preprod, sandbox, test, demo) & multi-layered (reverse proxies, proxies, frontwebs, adminwebs, ...) scalable & secured environments.*Setup new SWIFT Alliance Access 7.2 on-premise redundant infrastructure (to replace AutoClient)*Managed the migration of all servers to new datacenter (minimal downtime, no data loss)*Designed and deployed custom Yubikey 2FA authentication solution (and programmed physical tokens)*Designed and deployed systems and security monitoring tools (web dashboards, Telegraf-Grafana-InfluxDB solutions).*Documentation (from ground up)In charge of group Computer IT :*IP telephony : Custom in-house developed phone system on top of Twilio infrastructure. SIP extension to phone system (Mitel handsets, Lifesize visioconference systems). Migrated Brussels telephony from IPNEXIANS to custom phone system.*NAS file sharing solution group deployment*Supervised IT server room construction (Paris & Dijon offices)*Setup and deployed workstation master (Win 10, Microsoft 365, Enforced Security configuration at OS-level, etc.)*Setup and deployed management tools (Microsoft Intune, Trend Antimalware, Microsoft Azure AD MFA & Conditional Access)*Setup and deployed supervision TVs (Customer call queue monitoring, KPIs,)*Secured Wifi deployment (corporate / guest networks)*Documentation (from ground up)

Dijon, Bourgogne-Franche-Comté, Fr

In charge of department operational & performance improvment * Refined deployment and change processes (ITIL V2 standard) * Management of 6 people (Technicians & Engineers) & external (depending upon projects).

Dijon, Bourgogne-Franche-Comté, Fr

Plan, develop and manage the Information Security Governance program (US$ 800K budget).Develop Enterprise Architecture program.· Setup the Information Security Management System (implementing ISO 27000 standards).· Documented IS Security Policies & Procedures.· Managed IS Security Audits & Compliance (internal & 3rd party).· Coordinated information security operations across the organization.· Upgraded endpoints security solution using Symantec Endpoint.· Deployed Blackberry service (BES 5 for MS Exchange).· Setup a collaboration platform for the IT department (Sharepoint & Lync 2010 technologies).· In charge of the Disaster Recovery Plan implementation.· Lead Microsoft Active Directory 2008 migration (in progress).· Leveraged ITIL best practices to improve service delivery (dematerialization & electronic workflows,incidents/assets/configurations embedded into a unique system).De l'analyse des risques, à l'implémentation de la sécurité dans les projets & à la supervision de la sécurité.

Paris, Île-De-France, Fr

Responsible for managing the information systems and technology of Domaine Chandon & Newton Vineyards to ensure maximum use of the systems and hardware that are available to the wineries and partner organizations. Drive the integration of new software and systems, ensuring that Chandon remains a leader in the application of information systems to the premium sparkling wine business. Facilitate efficient operation of the business.Oversee training and education of the wineries employees. Responsible for all aspects of security, modifications, maintenance, 3rd party tools and general operation. Responsible for IT Budget (CAPEX/OPEX) & Strategic Planning. Report to LVMH Group IT. Supervise the Information Technology Specialists. Main achievements:• IT Disaster Recovery Plan implementation: servers’ virtualization (VMWare), SAN data replication (Dell Equallogic), backup site construction, Plan documentation.• Lead technical implementation of Newton Vineyard direct sales solution (Retail POS, Ecommerce, Wine Club).• Lead technical Chandon.com website redesign.• Managed Phone system VoIP upgrade. SIP interconnection with Group entities.• Intranet migration to VDoc platform. Streamlined business processes into electronic workflows.• Provided support for SAP ERP migration.• Rationalized telecom contracts.• Redefined the Service Desk and achieved 90+% End-user satisfaction in 2009. • Managed Lotus Domino & Blackberry Enterprise Server for mail, applications and collaboration environments.• Conducted Microsoft Active Directory LVMH Group domain migration.• Supported the on-site LVMH enterprise core applications (Magnitude, Topaz, Essbase) and Group security tools (Landesk, Kaspersky).• Managed relationship with 3rd party vendors and Headquarter IT support teams.

Paris, Île-De-France, Fr

Ensure Domaine Chandon & Newton Vineyards utilize all applications and various systems to facilitate efficient operation of our business. Activities include managing the Microsoft infrastructure, Lotus Domino collaboration environment, Blackberries, Telephony and Direct Sales solutions.

Paris, Île-De-France, Fr

• Designed and deployed a thin-client architecture based on Windows Terminal Server and Systancia Load Balancing solutions (400+ workstations).• Migrated collaboration architecture (email, applications) towards Domino v7.• Responsible for Windows/Linux worldwide environments (30 servers).• Conducted the company intranet upgrade (based on VDoc platform).• Developed an Identity and Access Management solution in PHP/MySQL/Perl (5000+ users).• Developed the company extranet

Master'S Degree, Telecommunications

Exchange Program, Computer Science & Electrical Engineering

2-Year Technical Degree, Telelcommunications & Networks

Baccalaureate (With Honors), Mathematics, Physics, Biology