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Gianluigi Santosuosso Email & Phone Number
Product Manager
at
JASS Pass
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Product Manager
Location
Toronto, Ontario, Canada
Company size
Who is Gianluigi Santosuosso? Overview
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Quick answer
Gianluigi Santosuosso is listed as Product Manager at JASS Pass, a with 1 employees, based in Toronto, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Gianluigi Santosuosso.
Gianluigi Santosuosso previously worked as Relationship Manager at Suáh Entertainment Inc. and Business Development Manager at Suáh Entertainment Inc.. Gianluigi Santosuosso holds Product Management Bootcamp, Product Management from University Of Toronto.
Company email context
Email format at JASS Pass
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JASS Pass
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Profile bio
About Gianluigi Santosuosso
Results-driven Relationship Manager with 6+ years of experience leading customer-centric product lines and fostering strong partnerships. Specializes in driving product adoption, increasing customer retention, and delivering measurable business value. Adept at building and nurturing key relationships, leading cross-functional teams, and optimizing product usage by leveraging customer feedback and insights. Proven success in start-up environments, with a focus on enhancing customer satisfaction, improving operational efficiency, and delivering KPI-driven outcomes. Multilingual in English, Spanish, and Italian, with a global perspective on client success and product innovation.
Current workplace
Gianluigi Santosuosso's current company
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Jass Pass
4 roles
Gianluigi Santosuosso work experience
A career timeline built from the work history available for this profile.
Relationship Manager
As the Relationship Manager for Suáh Entertainment, I manage client relationships across seven distinct product lines, focusing on customer retention and satisfaction. By developing personalized customer strategies, I achieved a 95% user satisfaction rate and increased customer retention by 25% year-over-year. I lead cross-functional teams across sales, marketing, and support to ensure smooth event execution, boosting operational efficiency by 20%. My role includes conducting regular performance reviews, transforming client insights into actionable improvements, which has elevated the user experience and optimized event logistics. Additionally, I’ve strengthened vendor partnerships, resulting in a 30% increase in partnerships and new upsell opportunities.
Business Development Manager
In this role, I spearheaded the growth of seven key event products, achieving a 52% increase in repeat business by delivering standout customer experiences. I secured venue discounts and boosted sponsorship by building strong relationships, driving a 25% increase in sponsor opportunities. My focus on budget optimization and process improvement led to a 15% reduction in costs without compromising quality. I also implemented streamlined onboarding and feedback processes, resulting in a 20% boost in customer satisfaction. My collaboration with cross-functional teams helped resolve logistical issues, reducing delays by 25% and enhancing overall event delivery.
Feb 2017 - Feb 2021
Customer Success Associate
As a Customer Success Associate, I supported Wealth Advisors in delivering seamless client experiences by managing tracking reports, facilitating efficient money movements, and optimizing client onboarding processes. I redesigned paperwork workflows, improving efficiency by 25% and speeding up onboarding timelines. Acting as the liaison between clients and advisors, I ensured effective communication on financial updates and strategies, building long-term client trust. Through regular follow-ups and check-ins, I proactively addressed client needs, identified opportunities for value-added services, and maintained compliance with regulatory standards, fostering strong client relationships and supporting business growth.
Aug 2019 - Feb 2021
3 education records
Gianluigi Santosuosso education
Product Management Bootcamp, Product Management
Postgraduate Degree, Financial Planning And Services, 3.5
Bachelor Of Business Administration - Bba, Business, Management, Marketing, And Related Support Services
FAQ
Frequently asked questions about Gianluigi Santosuosso
Quick answers generated from the profile data available on this page.
What company does Gianluigi Santosuosso work for?
Gianluigi Santosuosso works for JASS Pass.
What is Gianluigi Santosuosso's role at JASS Pass?
Gianluigi Santosuosso is listed as Product Manager at JASS Pass.
Where is Gianluigi Santosuosso based?
Gianluigi Santosuosso is based in Toronto, Ontario, Canada while working with JASS Pass.
What companies has Gianluigi Santosuosso worked for?
Gianluigi Santosuosso has worked for Jass Pass, Suáh Entertainment Inc., and Scotiabank - Investment Specialists.
How can I contact Gianluigi Santosuosso?
You can use AeroLeads to view verified contact signals for Gianluigi Santosuosso at JASS Pass, including work email, phone, and LinkedIn data when available.
What schools did Gianluigi Santosuosso attend?
Gianluigi Santosuosso holds Product Management Bootcamp, Product Management from University Of Toronto.
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