• Manage project team to ensure a seamless project completion and act as primary point of contact for external clients during the conversion transition.• Manage project deadlines and milestones to ensure tasks are completed within the negotiated timeframes.• Consult with clients and client’s advisors on retirement plan design, employee communication strategy, service optimization, transition events, educational design, and quality controls.

Floor & Décor is a national multi-channel American specialty retailer of hard surface flooring and related accessories.• Led all aspects of a $19M operation, including logistical operations, staff training and development, business administration, P&L, and customer service.• Assists in creating a consultative sales team approach, while controlling expenses to increase profitability.• Responsible for risk management through company loss prevention and safety… Show more Floor & Décor is a national multi-channel American specialty retailer of hard surface flooring and related accessories.• Led all aspects of a $19M operation, including logistical operations, staff training and development, business administration, P&L, and customer service.• Assists in creating a consultative sales team approach, while controlling expenses to increase profitability.• Responsible for risk management through company loss prevention and safety programs. Show less

Falcon management consults, manages, and owns multi-state operations in the restaurant service industry.• Won Operation of the Year award for operational excellence. • Coached and mentored leaders on effective P&L interpretation and management, which increased flow-through, maximizing profitability while creating a focus on building sales.• Energized, influenced, and motivated team members to apply hands-on training to on-the-job applications that created a… Show more Falcon management consults, manages, and owns multi-state operations in the restaurant service industry.• Won Operation of the Year award for operational excellence. • Coached and mentored leaders on effective P&L interpretation and management, which increased flow-through, maximizing profitability while creating a focus on building sales.• Energized, influenced, and motivated team members to apply hands-on training to on-the-job applications that created a sense of confidence while providing top-level customer service. • Boosted talent acquisition effort to attract top-flight applicants and raised hiring standard, setting an expectation for excellence while providing a stable, positive work environment. Show less

Assurant is the premier provider of specialized insurance products and related services worldwide. • Led a team of four Division Managers for The Home Depot account.• Liaised with the Home Depot’s senior leadership to determine how to leverage their culture and business objectives to optimize sales of the service contract.• Achieved 113% of The Home Depots 2010 Plan, 28% over the previous year, driving sales to $120M for the year.• Conceptualized tactical… Show more Assurant is the premier provider of specialized insurance products and related services worldwide. • Led a team of four Division Managers for The Home Depot account.• Liaised with the Home Depot’s senior leadership to determine how to leverage their culture and business objectives to optimize sales of the service contract.• Achieved 113% of The Home Depots 2010 Plan, 28% over the previous year, driving sales to $120M for the year.• Conceptualized tactical sales plans to enhance brand recognition and increase revenue; challenged sales team to create high-impact, targeted interactions with measurable results.• Led national training seminars for THD associates, highlighting the products value, competitive advantage, sales techniques, and the effect on profitability and customer satisfaction/retention. Show less

Becker Professional Education, a division of DeVry Inc. offers preparatory coursework for professional certification exams, CPA & CFA in more than 350 classroom locations around the world, as well as online.• Ranked #2 (of 12) in revenue and profitability.• Provided leadership, vision, and direction for a team of 4 Divisional Managers and 3 support staff, covering GA, FL & AL, including sales training that highlighted proper product demonstration techniques… Show more Becker Professional Education, a division of DeVry Inc. offers preparatory coursework for professional certification exams, CPA & CFA in more than 350 classroom locations around the world, as well as online.• Ranked #2 (of 12) in revenue and profitability.• Provided leadership, vision, and direction for a team of 4 Divisional Managers and 3 support staff, covering GA, FL & AL, including sales training that highlighted proper product demonstration techniques, sales strategies, and aggressive pursuit of target clientele base. • Developed an annual expense budget, operating plans to drive sales growth, and revenue projections that aligned with organization objectives. Show less

Base Brands is an international consumer products firm.• Prospected and developed a highly competitive marketing campaign by tenaciously cold calling prospective new accounts• Major accounts personally moved through the sales process, prospect – close: Wal-Mart, Amazon, The Home Depot, Crate & Barrel, Neiman Marcus, HSN, Kmart and more. • Orchestrated utilization of a new CRM tool that streamlined operations, increased productivity, and provided… Show more Base Brands is an international consumer products firm.• Prospected and developed a highly competitive marketing campaign by tenaciously cold calling prospective new accounts• Major accounts personally moved through the sales process, prospect – close: Wal-Mart, Amazon, The Home Depot, Crate & Barrel, Neiman Marcus, HSN, Kmart and more. • Orchestrated utilization of a new CRM tool that streamlined operations, increased productivity, and provided customer insights.• Trained and mentored new and tenured sales associates on the end-to-end consultative sales process, including sales strategies and tactics, cold calling, closing skills, sales presentations, telephone skills, and cultivating relationship Show less

Joined to start-up the Employment Media Group division. Began as a General Manager, promoted twice, first to District Manager, then to Regional Manager directing up to 8 markets with revenue exceeding $20M - Division revenue $100M.• Ranked #1 (of 58) in revenue and profitability. • Received numerous awards, including Office of the Year, for performance excellence.• Developed this new division from the ground up, including talent acquisition, training, site selection… Show more Joined to start-up the Employment Media Group division. Began as a General Manager, promoted twice, first to District Manager, then to Regional Manager directing up to 8 markets with revenue exceeding $20M - Division revenue $100M.• Ranked #1 (of 58) in revenue and profitability. • Received numerous awards, including Office of the Year, for performance excellence.• Developed this new division from the ground up, including talent acquisition, training, site selection, procurement, authoring Standard Operating Procedure manuals, writing job descriptions, creating a robust sales training program, and establishing budgets. • Created “8 Steps of Success”, an in-depth sales management program that provided sales representatives structured guidelines and tools to help them achieve their targeted goals – this initiative was implemented enterprise-wide due to its success Show less