I'm a Client Relationship and Success Manager with significant experience in Project Management, Program Implementations and Client Onboarding. I ensure very high levels of customer satisfaction. My background is also heavily weighted with Program Optimization, Distribution and Business Development via a consultative style. Skilled at establishing and maintaining quality relationships and finding the common ground to achieve the end-goal. Skilled at negotiating consensus among multiple stakeholders (internally and externally) to deliver on time and on budget. Standout verbal, written and presentation skills. Exceptionally thorough at fostering client satisfaction, quickly addressing client needs, solving problems, rolling out new and refined products, mitigating churn, executing renewal cycles, while building a foundation of reliability, integrity and trust. Proven history of ensuring clients continue to realize long-term value through fostering growth and engagement.
Listed skills include Marketing, Strategy, Management, Marketing Strategy, and 20 others.