In charge of the bell and shuttle service for three resorts

Front Office – senior associate in charge of training associates at the front desk. Booked reservations. In charge when managers are out of the office dealing with the Guest issues and concerns. Run all reports and coordinated with various other departments to insure best possible experience for our guest.•Guest Services – booked show tickets, tee times, as well as any assistance needed by the guest. Met with local businesses to build a better working relationship with them to help us provide a better service to the guest.Shuttle – Trained new drivers. driving Guest shuttles. In charge of coordinating with groups.•Shuttle Dispatch – Dispatched and Trained associates in shuttle dispatch.•PBX – Worked as a resort operator when necessary to help with calls.

Assigned to variouse type of work