Gerald Ferry Email and Phone Number
I specialize in product delivery, strategy, planning, development, and lifecycle management for both consumer and enterprise software solutions. I help businesses stay ahead of the curve by providing turnkey product delivery strategies needed to succeed in today’s dynamic business environment.Core Competencies:- Program Management: Application and tuning of traditional, Agile and hybrid methodologies, whole systems approach, and partner mapping techniques. - Product Strategy Development: Crafting actionable roadmaps that align with your business goals and customer needs.- Lifecycle Management: Overseeing the product journey from conception to launch and beyond.- User Experience Optimization: Enhancing products based on deep insights into customer behavior and preferences.- Digital Transformation: Assisting businesses in adopting innovative technologies like AI and machine learning to boost CSAT and operational efficiency.- Cross-Functional Collaboration: Bridging gaps across geographical and organizational boundaries to improve productivity.- Continuous Improvement Systems: Implementing closed-loop feedback mechanisms to measure performance and drive innovation.I work closely with partners and stakeholders to create world-class products and experiences, refining products and services based on a comprehensive understanding of customer needs. By leveraging my background in computer science, human factors, and information design, I ensure clear communication between stakeholders and technical teams, resulting in high-quality, innovative digital solutions.Why Work With Me:- Proven Expertise: Successfully led projects at industry leaders like Microsoft and Accenture, with additional experience working with startups.- People-First: Bringing cultural and behavioral awareness to connect with teams and build relationships.- Holistic Approach: Combines technical knowledge with strategic planning and user-centric design.- Shared Efficiencies: Transferable strategies that meet the unique challenges of the business.Ready to elevate your products and services and outperform the competition? Let's work together to explore how we can collaborate on your next business venture.
Servando Technologies, Inc
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Vp Program And Product ManagementServando Technologies, Inc Oct 2023 - PresentSeattle, EarthSpecializing in product strategy, planning and lifecycle management services for consumer and enterprise product solutions with a focus on brining AI driven products to market. Working closely with partners and stakeholders to create world-class products and experiences through delivery, communication, and process excellence, and leveraging closed-loop systems to continuously measure and improve.
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Managing Co-FounderAgency One Five Mar 2020 - Dec 2023Seattle, EarthThink Tank and product incubator facilitating solutions in a post pandemic world. We spend time with industry colleagues ideating on new ideas. We also coach and advise clients looking for direction and strategy in their current business or looking to start something new. #sularity #agencyonefive #thinktank #ideation -
Senior Manager - Digital ProductsBrooks Running Mar 2021 - Oct 2023• Led strategic planning and portfolio management for global digital and omni initiatives aligning with long-term business strategy.• Managed teams of Technical Program/Project Managers, Product Managers, and Agile teams accountable for multiple workstreams delivering broad digital transformations, enhancements, and production maintenance. • Implemented traditional and Agile governance models and cross-functional planning to enable executive decision-making, leveraging Atlassian and other tools.• Managed resource allocation and building and forming hi-performance teams.• Optimized intake and planning processes, collaborating with functional portfolio leaders and technology stakeholders.• Active contributor in Architectural Review Board sessions, and supporting ongoing digital innovation initiatives across digital, supply chain, and ERP. -
Principal - Dx & Product StrategyAim Consulting Group Jun 2017 - Oct 2020Greater Seattle AreaLed business and technology planning, strategy and delivery (Program Management) for AIM’s DX portfolio for projects in healthcare, ecommerce, ERP, CRM and related technologies. Managed and mentored globally-matrixed resources across multiple disciplines. Managed project budget, planning, RFP execution, vendor management, production of user journeys, roadmaps, business intelligence planning and delivery, and provided Agile and SDLC coaching and delivery across globally distributed international portfolios. Participated in solution design, architecture, user experience, security and compliance requirements. Led digital and ecommerce transformation based on platforms like Salesforce and Shopify. Championed a strategy around monitoring, measuring and managing the customer experience focused on customer experience (CXP) and customer data platform (CDP) solutions. -
Senior ManagerAvanade Jul 2015 - Apr 2017Greater Seattle AreaPrincipal Product Manager and Product Owner for IaaS, PaaS and SaaS cloud solutions. Drove product and service roadmaps and designs. Led delivery through cross-functional teams and initiatives, including user experience, microservices and related REST APIs. Consolidated overlapping UX technology and experiences resulting in a 30% reduction in infrastructure and maintenance. Managed front and back end engineering teams, and collaborated with product managers, architects, designers, developers, marketing and sales professionals. Experience with e-commerce, budgeting and procurement scenarios.Drove the rollout of the new Cloud Advisory practice, resulting in formalized advisory offerings ranging from $100-500k. Successfully aligned executive stakeholders across global markets. Established training and certification for technical skills and knowledge, and sales messaging. Conducted market and competitive analysis to feed business requirements and technical sales. -
Group Manager, Sr Program ManagerMicrosoft May 2008 - May 2015Redmond, WaChampioned and delivered products, features and services used by over a billion people worldwide. Designed and delivered consumer-driven mobile experiences and contributed to requirements and delivery of RESTful API’s. Part of the team that delivered Windows Phone, Windows new Metro experiences, core windows features. Shipped Learning Companion Windows and SharePoint application. Conducted experimentation and A/B testing, significantly increased Yammer (social media) usage metrics. Owned SharePoint storage and limits features and contributed to pricing model strategy. Reduced core storage issues by over 80%, and reduced respective TTR metrics by 30%. UX Champion and feature PM for touch-friendly client apps and reference designs. Conducted market research, competitive and needs analysis, combined with business intelligence efforts. Identified business requirements and user stories to drive product requirements. Delivered security and identity features and authentication experiences. Prototyped remote enterprise application experiences featuring security policies to support use of personal devices in the enterprise. Awarded registered patent for Promoting Documents Based on Relevance. Managed cross-discipline teams and programs, including indirect matrixed and direct salaried. Managed contract and vendor resources on a $1.5M balanced budget. Recognized by top leadership for building and maintaining highly productive cross-functional teams. -
Cvp - ProductMinecode Jan 2007 - May 2008Corporate VP in charge of and product management and planning, marketing, PR, creative services, and customer satisfaction. Directed globally distributed teams delivering client-specific solutions and digital service offerings. Worked with clients to collaborate and gather business and technical requirements, and develop contracts and product specifications. Contributed to due diligence and execution on corporate deals and acquisitions. -
Dx Practice ManagerVmc 2006 - 2007Redmond, WaPractice Lead for user centered design and content development projects and teams consisting of technical, creative, support and training professionals. Delivered projects on time and within SLA’s. Drove business planning and program logistics. Contributed to the planning and formation of the PMO. PMO certified member. -
Group Program ManagerDigeo 2001 - 2006Directed content & creative teams and operations in support of developer and technical documentation and respective online content, including the Moxi SDK. Managed technical spec repository, templates and related technical IP assets. Owned and conducted usability research and experiments of the award-winning Moxi set-top-box platform. Served as PMO leader during PMO inception, and worked with stakeholders and partners to fulfill requirements. Managed permanent and temporary resources and budget.
Gerald Ferry Education Details
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Human Centered Design Engineering & Computer Science -
Technology -
Edmonds College, Kobe JapanInternational Business
Frequently Asked Questions about Gerald Ferry
What company does Gerald Ferry work for?
Gerald Ferry works for Servando Technologies, Inc
What is Gerald Ferry's role at the current company?
Gerald Ferry's current role is Program Management, Product Strategy, Leadership, and Lifecycle Management.
What schools did Gerald Ferry attend?
Gerald Ferry attended University Of Washington, City University Of Seattle, Edmonds College, Kobe Japan.
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