Gordon Shales Email & Phone Number

California, United States

San Francisco, California, Us

Transformed Splunk's procurement process through creation and implementation of the Supplier Relationship Management (SRM) & Third Party Risk framework. Responsible for the creation, development, and management of the SRM program, Sourcing Associate and Procurement Management teams

San Francisco, California, Us

Creation and deployment of Splunk's Supplier Relationship & Third Party Risk Management framework. I am blessed to be able to partner daily with countless amazing cross-functional team members from Security, Privacy, Global Trade Compliance, Legal, IT, Finance, Talent Acquisition, GTM Professional Services, Sales, Human Resources, and Global Equity Planning in support of their business unit objectives. I am also enormously fortunate to be able to manage a group of highly talented procurement professionals who are beginning their journey into global procurement sourcing management.

San Jose, Ca, Us

San Jose, Ca, Us

Accountable for establishing and fostering the connection between Cisco's Global Procurement Services organization and the executive leadership of the IT and Supply Chain Operations organizations within Cisco. In this role I: Developed strategic sourcing plans & programs that optimized indirect supplier spend and program efficiency. Created quarterly business plans of record, led quarterly business reviews for preferred suppliers and led supplier issue resolution. I also served as the advocate and trusted advisor for each business function supported. Ensured that functional requirements were aligned with Cisco’s corporate goals and strategies, accounting for governance, risk and compliance objectives.• Supported business functions with greater than $4.3B in annual supplier spend. • Developed standardized performance reporting and metrics for all business functions within the technology sector. • Developed new global supplier portfolio application supporting all business functions for 5,000+ suppliers in 60+ countries. • Created a program that successfully optimized Global Supply Chain vendors resulting in immediate reduction of 34 suppliers, $7.3M in annualized savings, $21.9M committed for the first 3 years, and the ability for teams to repurpose more than 3200 hours of staff capacity previously allocated for managing suppliers.• Developed and drove change in operational efficiencies through process enhancements, such as the global contingent worker program, RFQ/RFP.

San Jose, Ca, Us

Created and managed the business units’ global projects portfolio. Served as department Chief-Of-Staff and Chair for Change Control Board in the Service Supply Chain Delivery organization. • Created a new software application introduced the ability for senior cross functional leaders and their teams to singularly drive, plan and optimize global project portfolio. Resulted in 11% increase in the total volume of projects completed year/year and 40% more efficiency in optimizing department budgets. • Coordinated and managed budgets for all teams within the larger organization. • Served as Chair for the Global Order Management Change Control Board. Within first 2 months as chair head, successfully led the team in reducing the backlog of cases through optimization of case type and by implementing standardized evaluation/prioritization process. Resulted in 74% productivity gain in request approvals and implementation as well as reducing the number of faulty change requests by 86%.

San Jose, Ca, Us

Managed supplier ops for Management & Leadership Development (MLD) programs. Key initiatives; Supply chain optimization & Spend Reduction, Supplier Negotiations, supplier evaluation & on-boarding, issue resolution & performance mgmt.• Led tiger team developing Cisco’s corp learning vendor mgmt architecture to implement unified & governed business practices, drive optimization of training spend, to establish singular supplier interface for on-boarding, performance & lead issue resolution. --Completed VMO architecture 2 months ahead of schedule. o Created dept infrastructure, initiatives & objectives, support processes & performance metrics: Assignment of work assignments/responsibilities for all team members; department performance metrics; Vision/Strategy/Execution; Department value proposition; Operating principals (supply chain optimization, strategic collaboration, structured alignment to business needs, identification of core/context, perceived value to org)• Managed supply chain ops for corp MLD programs & led unified, governed, business practices while optimizing global training spend. Reduced active suppliers by 10% through service consolidation resulting in a $1.2M cost reduction. Achieved $5.9M in annualized savings while also increasing supplier provided services. Renegotiated existing contracts avoiding $200K+ in potential costs. o Drove RFI/RFP efforts. Achieved: Cost reductions, Increased service offerings, identified & selected best-in-class providers, increased global support, streamlined op efficiency• Solely created & managed global PR/SoW Support Services dept. Productivity gains included; 50% op ex reduction; 23% increase in case load capacity; more than 3000 hours re-purposed/yr back to the business.o Developed centralized SoW/PR creation model to support global demand. Implemented “resource pool” support structure to allow for fluctuations in demand & optimize spend• Developed dept performance recognition awards.

San Jose, Ca, Us

As the business operations finance manager I was responsible for managing the operational budgets for multiple organizations in addition to leading enterprise-wide, high impact projects. • Managed implementation of Cisco’s Education Management System (Saba) to replace previously outdated platform. Project results; $20K under budget; 100K+ users supported globally; 1st peer networking forum introduced. [Currently being utilized]• Managed operational budgets to achieve budget goals and optimization of organizational spend. Results; Achieved budgetary objectives for 7 consecutive quarters - $8M+ operations budget per quarter; $10M program revenue; responsible for budget reporting to executive staff in addition to quarterly and annual budget planning with corporate finance.• Negotiated supplier contracts and on-boarding activities. Saved $350K in contract restructures & more than $500K annually in cost avoidance.

San Jose, Ca, Us

San Jose, Ca, Us

Responsible for coordinating the aggregation and reporting of $7.5B/Q global build plans. Optimization of department applications, tools & processes. Data analytics and reporting

San Jose, Ca, Us

My primary duties included: - New supplier integrations- Supplier Performance management and process integrations, enhancements and optimization- Integration & training for deployment of global direct fulfillment program - APAC concentration

Bachelor Of Science - Ba, Global Supply Chain Operations

Education record

Education record