Geoff Shilling Email & Phone Number

Porsche Littleton

-Top sales in Gross Profit and gross sales nearly every year-Demonstrated thorough understanding of Porsche cars maintenance, features, and operation through effective sales and advising of clientele-Porsche Certified Brand Ambassador achieved February, 2016 -Built a large portfolio of personal clients through rapport building and service-Led the Dealership with Customer Satisfaction Index ratings averaging 94%. Q1 2018 CSI at 97%-Sole Porsche Classic certified service consultant as of August, 2017, Recommended for the title by my technicians, due to knowledge of the product, and the necessary attention to detail.

Schomp Bmw, Littleton, Co

-Demonstrated management skills by managing a team of four technicians, effectively operating my own repair facility within the company-Maintained an overall satisfaction rate of 4.5/5 stars throughout my employment-Completed factory mandated training efficiently, most cases three months before completion was required

Autonation Buick Gmc Park Meadows- Lone Tree, Co

-Demonstrated management skills by managing six technicians and three cashiers to effectively run an automotive service department that averages 60 or more customers per day-Assisted in bringing the Dealership to GM’s exclusive “Certified Elite” status for customer service and sales achievement. 13 of more than 600 dealers in the region achieved this status in 2012-Within 7 months of employment, raised personal customer satisfaction numbers to 85% or higher, above the area industry average of 79%. Most recently 92.3%

Parker, Colorado

-Demonstrated fantastic customer service skills in raising the customer satisfaction rating to 91%, 86%, and 85% from an average of 72% through rapport building and building lasting relationships with clients-Displayed exemplary communication skills when dealing with customers, fact finding, and sales based upon results-Showed effective marketing skills through scouting for new corporate accounts, and regaining lost business

Bachelor'S Degree, Criminalistics And Criminal Science

Bachelor Of Arts (Ba), Criminal Justice

High School Diploma, General Studies