Alejandro González Email & Phone Number

Greater Buenos Aires, Argentina

Buenos Aires

PMO District Manager of Southern Cone and Caribbean & Central America. Regional Project implementation. Accountable of P&L projects. I make the engagement with sales and Professional Services team for the project delivery.

Greater Buenos Aires, Argentina

Buenos Aires

Ciudad Autónoma De Buenos Aires

Strategic Portfolio Project monitoring to help the project team to improve the management of the projects, mitigate the risks and assure the application of the project methodology. Project Healtcheck implementation to provide recommendation and apply the best practices in the project for risk mitigation. Project financial follow up. Back to back with Quality area to improve the organization process oriented to the implementation project. Provide documentation and make coaching to the Project Managers to improve their skills

Project Healtcheck implementation to provide recommendation and apply the best practices in the project for risk mitigation. Project financial follow up. Training implementation plan to support the Project Management career path. To attend the approval request deals, on behalf Tier 2. Provide documentation and make coaching to the Project Managers to improve their softskills

Program Manager for Latin America. I was assigned to projects of strategics accounts. I provided support in the projects of Avaya Southern Cone as a mentor for the PM team.

Program Manager for the call center of Movistar Project for LatinAmerica, working in matrix form with the projects team in each country. Customer relationship management and interaction with the Genesys corporate in U.S. and the Movistar corporate in Spain.

Regional Program Manager to support the Latam Project team, in strategics accounts. Theater leader for internal initiatives like, Regional PMO and Customer Satisfaction program. Coaching on the Southern Cone project team, to improve the performance of implementations

Implementation Management for Southern Cone. Quality Assurance leader for the implementation area. Opportunity detection in the customer to increase the service revenue. Responsible of the revenue recognition, to ensure the project´s hand of to Maintenance.

Responsible – Operative Management in the project area composed by 8 resources, Profit & Loss management to guarantee the 37% of business margin. To give support to the sales area in the design stage to mitigate project´s risks. Achievement – I improved the processes in the planning and implementation stages to reflecting a project´s quality increase, this way we achieve new contracts in the strategics customers just as: Telefónica, American Express, Credit Suisse First Boston, Nextel, etc

Responsible – Customer Relantionship Management for the Services Sales area and for the Customer Services of Avaya. Project´s Special Assignments in Cala.Achievement –. Project´s Implementations in Center América and North Cone and revenue recognition for U$s 1.500.000 in strategics accounts of Avaya (Atento Puerto Rico – Atento Venezuela – Unisys Cantv Venezuela).

Responsible – Responsable for the implementation area of Avaya South Cone componed by 4 Project Managers and 2 engineers. Project Management for Cala Region, oportunitie´s detection to services sales.Couching to the services areas of Avaya Cala Region to improve the implementation process.Achievement – International President´s Award for excellence Q2´99. Resposible in this period for U$s 6.700.000 of Revenue Recognition. Project Management in strategic business for Professional Services.

Responsible – Commercialization of the products line and to Develop the installed Base in Argentina. To expand the sale solutions with added value for call centres through the Professional Services division. Demos coordination with the service area.Achievement – To exceed my objetives in 33%. I made important business with Internacional and Local customers just as: Grace Argentina S.A. - Cigna Cia. de Seguros S.A. - Cablevisión-TCI - La Plata Cereal Co. - Aerolíneas Argentinas S.A. - Turner International - Dow Quimica - Indra S.I.

Responsible - Administrative and operative coordination for the activities with other areas of the company. Local Network Communication Management. Achievement – Moving and setting in progress of Austral´s Tickets Call Center of main office in one night´s work. (70 positions). Projects of recycling and reinstallment of the data network of the Jorge Newbery´s Airport. Projects and setting in progress of the data and telephone network in the Ezeiza´s International Airport. Projects of automation and setting in progress of the data network of the Jorge Newbery´s hangars for the material´s control. Technical Support for the Amadeus Argentina for the connection with Spain. Migration of the country sites´s data network operating in analogue mode to Satelital technology (VSAT) (the monthly expenses of communication were reduced 45%). Integration of the Autral´s Data Center with Aerolíneas Argentinas´s Data Center

Certification, Neuro-Linguistic Programming, Nlp Practitioner, In

Postgraduate, Organizational Leadership

Leader Coach

Education record

Organizational Consultant

Bachelor, Psicología Social

Activities and Societies: PMI, GestiópolisOperador en Psicología Social

Education record

Postgraduate, Business

project Management, Trainer, Consultant

Postgraduate, Project Management

Activities and Societies: PMI

Postgraduate, Training Instructor

Activities and Societies: ADCA

Superior, Geography

Activities and Societies: GEAGeografo Matemático

Secondary, Electronic And Telecommunciation

Tecnico en Electronica y Telecomunicaciones

Education record

Analista Universitario, Capital Humano

Lic Capital Humano - Tesina En Desarrollo, Human Resources Development

Certificación, Physical Education Teaching And Coaching, Coaching Profesional