Alejandro González

Alejandro González Email and Phone Number

Managing Consultant @ Avaya
durham, north carolina, united states
Alejandro González's Location
Buenos Aires, Buenos Aires Province, Argentina, Argentina
Alejandro González's Contact Details

Alejandro González work email

Alejandro González personal email

n/a
About Alejandro González

Experience as Regional project management in Telecommunication industries.Customer relationship management, for strategics account in Latin america.Sales and account development knowledge.International experience, I lived in Mexico city more than two years and worked as Manager in Implementation area.Specialties: Customer relationship management, project management, mentoring and P&L,

Alejandro González's Current Company Details
Avaya

Avaya

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Managing Consultant
durham, north carolina, united states
Website:
avaya.com
Employees:
14272
Alejandro González Work Experience Details
  • Avaya
    Managing Consultant
    Avaya May 2019 - Present
    Greater Buenos Aires, Argentina
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  • Genesys Telecommunications Labs
    District Manager - Pmo
    Genesys Telecommunications Labs Nov 2012 - May 2019
    Buenos Aires
    PMO District Manager of Southern Cone and Caribbean & Central America. Regional Project implementation. Accountable of P&L projects. I make the engagement with sales and Professional Services team for the project delivery.
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  • Genesys
    Pmo
    Genesys Nov 2012 - May 2019
    Greater Buenos Aires, Argentina
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  • Globant
    Program Manager
    Globant Jul 2012 - Nov 2012
    Buenos Aires
  • Telecom Personal
    Gerente Planificación De Proyectos
    Telecom Personal Sep 2011 - Jul 2012
    Ciudad Autónoma De Buenos Aires
    Strategic Portfolio Project monitoring to help the project team to improve the management of the projects, mitigate the risks and assure the application of the project methodology. Project Healtcheck implementation to provide recommendation and apply the best practices in the project for risk mitigation. Project financial follow up. Back to back with Quality area to improve the organization process oriented to the implementation project. Provide documentation and make coaching to the Project Managers to improve their skills
  • Oracle
    Consulting Technical Manager - Pmo Latin America
    Oracle Oct 2009 - Sep 2011
    Project Healtcheck implementation to provide recommendation and apply the best practices in the project for risk mitigation. Project financial follow up. Training implementation plan to support the Project Management career path. To attend the approval request deals, on behalf Tier 2. Provide documentation and make coaching to the Project Managers to improve their softskills
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  • Avaya
    Regional Program Manager
    Avaya Sep 2008 - Sep 2009
    Program Manager for Latin America. I was assigned to projects of strategics accounts. I provided support in the projects of Avaya Southern Cone as a mentor for the PM team.
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  • Genesys
    Program Manager
    Genesys Dec 2006 - Aug 2008
    Program Manager for the call center of Movistar Project for LatinAmerica, working in matrix form with the projects team in each country. Customer relationship management and interaction with the Genesys corporate in U.S. and the Movistar corporate in Spain.
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  • At&T, Lucent, Avaya
    Program Management
    At&T, Lucent, Avaya 1994 - 2008
    Regional Program Manager to support the Latam Project team, in strategics accounts. Theater leader for internal initiatives like, Regional PMO and Customer Satisfaction program. Coaching on the Southern Cone project team, to improve the performance of implementations
  • Avaya
    Regional Project Manager
    Avaya Aug 2005 - Dec 2006
    Implementation Management for Southern Cone. Quality Assurance leader for the implementation area. Opportunity detection in the customer to increase the service revenue. Responsible of the revenue recognition, to ensure the project´s hand of to Maintenance.
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  • Avaya México
    Project And Implementation Manager
    Avaya México Dec 2003 - Aug 2005
    Responsible – Operative Management in the project area composed by 8 resources, Profit & Loss management to guarantee the 37% of business margin. To give support to the sales area in the design stage to mitigate project´s risks. Achievement – I improved the processes in the planning and implementation stages to reflecting a project´s quality increase, this way we achieve new contracts in the strategics customers just as: Telefónica, American Express, Credit Suisse First Boston, Nextel, etc
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  • Avaya Cala
    Regional Service Manager Cala
    Avaya Cala Feb 2002 - Nov 2003
    Responsible – Customer Relantionship Management for the Services Sales area and for the Customer Services of Avaya. Project´s Special Assignments in Cala.Achievement –. Project´s Implementations in Center América and North Cone and revenue recognition for U$s 1.500.000 in strategics accounts of Avaya (Atento Puerto Rico – Atento Venezuela – Unisys Cantv Venezuela).
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  • Lucent Technologies
    Regional Project Manager Cala
    Lucent Technologies Jan 1998 - Dec 2001
    Responsible – Responsable for the implementation area of Avaya South Cone componed by 4 Project Managers and 2 engineers. Project Management for Cala Region, oportunitie´s detection to services sales.Couching to the services areas of Avaya Cala Region to improve the implementation process.Achievement – International President´s Award for excellence Q2´99. Resposible in this period for U$s 6.700.000 of Revenue Recognition. Project Management in strategic business for Professional Services.
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  • At&T Argentina
    Account Executive
    At&T Argentina Feb 1994 - Dec 1997
    Responsible – Commercialization of the products line and to Develop the installed Base in Argentina. To expand the sale solutions with added value for call centres through the Professional Services division. Demos coordination with the service area.Achievement – To exceed my objetives in 33%. I made important business with Internacional and Local customers just as: Grace Argentina S.A. - Cigna Cia. de Seguros S.A. - Cablevisión-TCI - La Plata Cereal Co. - Aerolíneas Argentinas S.A. - Turner International - Dow Quimica - Indra S.I.
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  • Softnet
    Account Executive
    Softnet 1996 - 1997
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  • Austral Líneas Aereas
    Telecommunication Supervisor
    Austral Líneas Aereas Mar 1981 - Dec 1991
    Responsible - Administrative and operative coordination for the activities with other areas of the company. Local Network Communication Management. Achievement – Moving and setting in progress of Austral´s Tickets Call Center of main office in one night´s work. (70 positions). Projects of recycling and reinstallment of the data network of the Jorge Newbery´s Airport. Projects and setting in progress of the data and telephone network in the Ezeiza´s International Airport. Projects of automation and setting in progress of the data network of the Jorge Newbery´s hangars for the material´s control. Technical Support for the Amadeus Argentina for the connection with Spain. Migration of the country sites´s data network operating in analogue mode to Satelital technology (VSAT) (the monthly expenses of communication were reduced 45%). Integration of the Autral´s Data Center with Aerolíneas Argentinas´s Data Center

Alejandro González Skills

Program Management Management Project Planning Team Leadership Telecommunications Pmo Crm Strategy Project Management Integration Team Management Cross Functional Team Leadership Project Portfolio Management Voip Coaching Team Building Customer Service Pre Sales Contact Centers Professional Services Call Centers P&l Project Implementation Visio Outsourcing Leadership Planning Vendor Management Income Statement Voice Over Ip Customer Relations People Management

Alejandro González Education Details

Frequently Asked Questions about Alejandro González

What company does Alejandro González work for?

Alejandro González works for Avaya

What is Alejandro González's role at the current company?

Alejandro González's current role is Managing Consultant.

What is Alejandro González's email address?

Alejandro González's email address is gs****@****.com.ar

What schools did Alejandro González attend?

Alejandro González attended Genesin Centro De Coaching Y Liderazgo, Universidad De Belgrano, Estudio Barrenechea & Asoc, Escuela De Psicologia Social Del Sur, Escuela De Psicología Social Del Sur, Inst Univ Escuela Argentina De Negocios, Universidad De Belgrano, Universidad De Belgrano, Universidad De Belgrano, Inst Geográfico Argentino, Inst Luis A Huergo, Francisco D Herrera, Universidad De Belgrano, Universidad De Belgrano, Genesin Centro De Coaching Y Liderazgo.

What are some of Alejandro González's interests?

Alejandro González has interest in Children, Environment, Training, Project Development, Science And Technology, Organization Psychology, Disaster And Humanitarian Relief, Cmmi, Animal Welfare, Health.

What skills is Alejandro González known for?

Alejandro González has skills like Program Management, Management, Project Planning, Team Leadership, Telecommunications, Pmo, Crm, Strategy, Project Management, Integration, Team Management, Cross Functional Team Leadership.

Who are Alejandro González's colleagues?

Alejandro González's colleagues are Alexey Timashkov, Jonathan Fajardo, Ashish Kumar, Rama Narasimham V, Yancey Cao, Matthias Kandora, Amanda Kinneavy Aca.

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