• Key Account Manager for novated leasing to Barwon Health• Sole responsibility for retention of novated leases across the business• Up-selling a variety of insurance products and educating customers on the policies• Managing and administering new novated lease enquiries, associate leases, and leasetransfers in and out of the business• Preparing weekly and monthly reporting for clients and internal stakeholders• Conducting face-to-face and remote consultations with customers to provide tailormade products and services• Performed Business Development Executive role covering NSW and WA

To experience life in another country, I made the decision to relocate from Wellington to Melbourne to work for a different entity of the same Company. ✦ Same line of work as with Crown Relocations✦ Working remotely for days at a time✦ Developed strong discipline in working autonomously Specialised in:✦ Providing relocation solutions to VIP Clients, such as Ford Australia's General Manager, Village Roadshow’s CEO, and Dreamworld's CEO✦ Working closely with some of Australia's largest Corporate Clients, such as Coles, Woolworths, David Jones, University of Australia, Ministry of Education, Toll, many ASX 100 Companies and various Government OrganisationsAchievements:✦ Top New Consultant of the Year in 2017✦ Highest Nationwide Relocation Revenue for Fourth Quarter in 2018

✦ Conducting in-home Sales Presentations to Market and Promote the services for Household Relocations (Local, Long Distance, and International)✦ Compiling a Moving Inventory, preparing Costings and Quotations, and then closing the deal✦ Handling a high volume of administrative workSpecialised in:✦ Business-to-Business solutions✦ Working closely with Fonterra, Ministry of Business, Innovation and Employment (MBIE), Ministry of Prime Industries (MPI), Deloitte, PricewaterhouseCoopers (PwC), ANZ, Westpac, Brother New Zealand, Air New Zealand, Fletcher Construction, CPB Contractors (formerly Leighton Contractors), and many other Small and Medium-sized Enterprises, and large Corporations, and Government Agencies✦ Servicing VIP Clients and Politicians✦ Dealing with foreign Embassies and High Commissions - fully-overseeing the relocation needs of High Commissioners and Ambassadors as well as their Administration and Consular Staff✦ Business-to-Consumer solutions, including Trucking, Containerised Services, Air Freight, Freight Forwarding - both Domestically and InternationallyAchievements:✦ Consultant of the Quarter in 2014 ✦ Highest Revenue and Highest Insurance Revenue Consultant for 2015✦ Highest Ever Individual Monthly Revenue Result in December 2015✦ Consultant of the Year in 2015✦ Third Highest Overall Revenue and Second Highest Insurance Revenue for 2016

✦ Forming and Maintaining strong Organisational Skills and excellent Time-Management due to the extremely high workload ✦ Providing outstanding Customer Service while adhering to strict KPI ✦ Preparing Export Documentation for countries across the globe✦ Ensuging an excellent understanding of the Customs and Quarantine 
requirements of different countries, mainly Australia (including DAFF), UK, and USA✦ Organizing ancillary services through a network of suppliers (i.e. House Valets, 
Vehicle Relocations, Pet Relocations, Home Repairs, and others) and then 
ensuring accurate and timely payments ✦ Providing Quotations to Clients by understanding their individual needs and meeting their requirements ✦ Working with a large number of Corporate Customers (i.e. District Health 
Boards, Universities, Banks, Embassies and High Commissions, Governmental Agencies, and others)Achievements:✦ Customer Relations Manager of the Quarter in 2008✦ Customer Relations Manager of the Year in 2009

✦ Managing a team of five✦ Ensuring up-to-date knowledge and implementation of New Zealand legislation✦ Processing escalated and complex Customer Enquiries in a timely manner✦ Promoting and maintaining excellent Customer Service✦ Operating with a high level of decision-making

✦ Managing a team of eight✦ Adhering to very strict KPI✦ Handling Rosters ✦ Preparing Weekly and Monthly Reports