Manage the implementation of workflow/instrument tracking software in sterile processing departments at hospitals and surgery centers across the country. Role combines project management, business analysis, system configuration and customer training. (SPM was a Microsystems product; Microsystems was acquired by STERIS in June 2019.)

Volunteer position for youth arts organization with a more than $2 million budget. Chair of recognition and archive committee, member of executive review committee. Served as vice president 2002-05 and secretary 2010-22. Former chair of governance committee. Elected to the Phantom Regiment Hall of Fame in 2022. https://regiment.org/who-we-are/our-team/

Managed recruiting, communications, content, administration, HR and operations for a cloud software consulting and staffing firm. Worked closely with the CEO and COO as an adviser and on myriad other tasks at the company, which had consultants across the U.S. and Mexico, and development operations in the U.S. and Romania. Created company's first employee handbook. Unified expense reporting via Expensify. Re-worked client and vendor contracts for consistency. Participated in company's strategic planning.

Program manager in the business applications group (BOSS Team) at Vista Consulting Group, the operations consulting arm of Vista Equity Partners. BOSS program managers work with a team of a half-dozen business analysts and myriad consultants from partner firms to lead systems and process transformation across all functional areas of the companies acquired by Vista. www.vistaequitypartners.com/vcg

Installed, configured and tested content management systems for newspaper newsrooms, most of which were in a NEWSCYCLE-hosted environment. Served as functional and technical lead of multiple 4- to 6-month projects each year as well as assisted colleagues with their projects. Consulted with numerous newsroom and technical personnel, from executives to staff, regarding workflow needs and technical requirements. Guided customer toward best practices. Followed standard process that included kickoff meeting, multiple workshops, super user training, end user training and go-live -- all on-site. Provided support and follow-up consultations. Collaborated internally with implementation, support, pre-sales and development. Mentored and coached new hires. Traveled extensively to customer locations in the U.S., Canada and Scandinavia.Company was formed as a merger of SAXOTECH, DTI , Atex and Mediaspan.

Planned, edited and managed features section at 70,000-circulation daily newspaper. Six full-time employees as direct reports.

Part of a three-person project team that led the setup and training for an 85-seat newsroom content management system from SAXOTECH.

Night manager overseeing production of sports section at 70,000-circulation daily newspaper. Supervised three full-time and five part-time employees.

Resident manager overseeing two full-time employees as well as complete renovation of 64-unit townhome and apartment complex.