Garrett Olsen Email & Phone Number

Herriman, Ut, Us

Salt Lake City, Utah, Us

Salt Lake City, Utah, Us

Salt Lake City, Utah, Us

Salt Lake City, Utah, Us

• Developed multiple text analytics products from concept to implementation, with little supervision, using IBM Watson Content Analytics Studio and UIMA Ruta scripting• Analyzed millions of textual data points to provide actionable insights from unstructured customer feedback data• Researched customer data in great depth to determine most appropriate and useful categorical tag taxonomy (150+ categories on each project), working in direct collaboration with customers and other internal departments• Managed tight, high-pressure deadlines while customers waited for a functional product• Identified bug fixes and value-driven feature improvements in text analytics products, then designed, built, implemented, and communicated updates to stakeholders• Wireframed user experience concepts with a goal of improving visualization and usability of text analytics data• Presented prototype designs live for customers such as Tesco, Tiffany & Co., and Nike and collect feedback to improve user experience

Salt Lake City, Ut, Us

• Perform reporting, auditing, and analytics of benefits and compensation for approximately 3,500 employees nationwide using Workday and Excel• Benchmark over 400 jobs against national compensation survey data using Payfactors software• Perform various benefit program management tasks, including funding HSAs, managing invoicing, managing leaves of absence, assisting through open enrollment and related events, implementing wellness programs, troubleshooting issues, creating reports for IRS submission and senior management, processing stock award exercises, etc.• Build tools to analyze compensation data, then use the results to make recommendations to senior management• Perform in depth analysis of company-wide turnover data in order to identify potential causes or correlation to controllable factors

Managed all accounts payable and other accounting duties in a high-intensity start-up environment.Reduced account reconciliation process time by over 80%.Designed complex forms in Excel for time-tracking and expense reimbursement to be implemented throughout the entire company.Managed organized records of transactions for entire company history, successfully managing six separate external audits in two with no significant findings.Transitioned accounting department from Sage 50 accounting software to Quickbooks Premier accounting software.Managed and maintained vendor list of over 1,000 businesses and brokerages.

Managed accounts payable, accounts receivable, and billing for a small law firm. Primary software tools were Excel, Quickbooks, and Timeslips. Duties included processing payments received, editing time entries for bills, producing and sending bills, collecting payment on overdue accounts, maintaining client records, and remitting overhead expenses and payables.

Bachelor’S Degree, Finance

Computer Science