Steve Billingsley Email and Phone Number
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As a Director of Information Technology with 22+ YOE in leading IT Infrastructure, implementing cybersecurity frameworks, disaster recovery, and offsite backup systems, deploying new systems, and mentoring IT teams across construction, CPG, and retail industries.Some of my noteworthy achievements include:Transformed Infrastructure, Cybersecurity and Application landscape for a large construction firm, getting them the competitive edge in the market.Steered implementation of the Construction Management Information System (CMiC) to provide seamless access to central communication across all sites and offices, increasing revenue per employee and 2x overall revenue growth.Enabled the business to continue operating by implementing a Disaster Recovery and Offsite Backup System, reducing the recovery point objective from 24 to 4 hours and the recovery time objective from 36 to 6 hours.Replaced a 15-year-old PBX system by migrating 250 phone numbers to Microsoft and adding Teams Phone.As a leader, I have always believed in mentoring and coaching my team members to help them grow and develop professionally. I have implemented a continuous training program for the IT team, which reduced the need for outside consulting on two projects, saving the company $50k. The program has also improved IT service levels by 20% and increased IT job satisfaction by 40%, based on HR surveys.Cybersecurity is a top priority for me, and I take a comprehensive approach to address the ever-increasing threat of cyber-attacks. This value is evident in my work throughout. One such instance is the establishment of a defense-in-depth approach with firewalls, mail filters, and intrusion detection, followed by MFA and SSO, and added XDR, SIEM, and third-party SOC for 24x7 visibility.My personal values of mentorship, continuous learning, and collaboration have guided me to achieve success as an IT Leader. I look forward to my next challenge as an Infrastructure and Cybersecurity Leader.
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Information Technology Service Delivery ManagerHitachi EnergyColumbia, Mo, Us
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Director Of Information TechnologyAmerican Energy Storage Innovations, Inc. Sep 2023 - PresentHudson, Ma, Us -
Director Of Information TechnologyBartlett Cocke General Contractors Jan 2013 - Jun 2023San Antonio, Texas, UsAs Director of Information Technology, I led and implemented various successful technology initiatives that have significantly impacted my organization's growth and productivity. One of my major achievements was developing and deploying a comprehensive cybersecurity framework that resulted in a 90% reduction in account compromises. I implemented a defense-in-depth approach that included MFA, SSO, XDR, and SIEM, as well as ongoing education for all users. Additionally, I led the implementation of Disaster Recovery and Offsite Backup Systems, reducing recovery times by 20% and ensuring business continuity in case of a disaster. I also led the successful deployment of CMiC, replacing an outdated Excel-based cost management system and achieving a 50% increase in revenue per employee.Some of my noteworthy milestones include:Developed a strategic plan with a three-pillar approach focused on operational improvements, security, and digital transformation, aligned with corporate goals of better, safer, and faster construction, and became a key voice on infrastructure, cybersecurity, and digital transformation initiatives.Mentored a high-performing team of 5, consisting of 2 systems administrators, 2 network support, and 1 service desk, to support a 3.5x revenue growth. Facilitated the professional development of a systems administrator, coaching him into an IT Manager role.Achieved a 30% increase in IT retention rate through employee engagement initiatives.Implemented a continuous training program with Storm Wind Studios for the IT team, reducing the need for outside consulting on two projects, saving $50k. Improved IT service levels by 20% (MTTR) and increased IT job satisfaction by 40% based on HR surveys. -
It ManagerFood Safety Net Services Oct 2005 - Jan 2013San Antonio, Tx, UsAs an IT Manager and as an expert in WAN strategy development and implementation, I led a game-changing initiative for national labs. Collaborating with top-tier providers, I partnered with AT&T to design and implement a high-speed, private WAN network across multiple laboratories nationwide, achieving significant efficiency gains and cost reductions. Additionally, I negotiated new licensing agreements and standardized computer deployment, leading to substantial savings and process improvements. Through cross-functional leadership and execution, I enhanced the existing LIMS software, reducing downtime and increasing efficiency, which postponed software replacement by 18 months. My contributions have transformed national labs' operations, delivering measurable impact and positioning them for continued success.Some of my noteworthy milestones include:Ensured efficient service delivery, reliable infrastructure, and successful disaster recovery initiatives. Oversaw 24x365 IT support across 7 states and 10 locations, managed 4 professionals supporting 200 users, 20 servers, and complex WAN. Expanded IT department from 1 to 4 members to support 2x revenue growth and 3x growth in the number of locations, resulting in system administrator promotion to IT Manager. Improved IT team job satisfaction by 40% based on an HR survey.Led selection of a new LIMS system to replace an outdated one, working with department heads to develop requirements and success criteria, laying the groundwork for a more scalable system. -
Network AdministratorMiller Curtain Company Oct 2000 - Oct 2005Us
Steve Billingsley Skills
Steve Billingsley Education Details
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Southern Methodist UniversityInformation Engineering And Management -
The University Of Texas At San AntonioPolitical Science
Frequently Asked Questions about Steve Billingsley
What company does Steve Billingsley work for?
Steve Billingsley works for Hitachi Energy
What is Steve Billingsley's role at the current company?
Steve Billingsley's current role is Information Technology Service Delivery Manager.
What is Steve Billingsley's email address?
Steve Billingsley's email address is sb****@****cke.com
What is Steve Billingsley's direct phone number?
Steve Billingsley's direct phone number is (210)-308*****
What schools did Steve Billingsley attend?
Steve Billingsley attended Southern Methodist University, The University Of Texas At San Antonio.
What skills is Steve Billingsley known for?
Steve Billingsley has skills like It Management, Data Analysis, Team Building, Leadership, Program Management, Project Management, Business Intelligence, Quality Assurance, Cross Functional Team Leadership, Integration, Process Improvement, Sdlc.
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