Glen Stevens Email & Phone Number

Georgetown, Tx, Us

San Antonio, Texas, Us

Cleveland, Oh, Us

Responsible for $MM account base to generate new sales and upsell existing clients for third-party hardware maintenance and related services in North America and Latin America. Supported existing customers and worked in collaboration with Client Service Managers, Business Operations Specialists, Renewal’s Managers, Project Coordinators and Logistics Coordinators on complex projects and customized solutions.• Managed Fortune 500 global accounts (i.e., Marathon Petroleum, Schlumberger, Toyota NA, Purdue Farms) including day to day activity of targeted key accounts, coordination of client reviews and introduction of product sets (e.g., services such as network optimization and hardware monitoring).• Sold project based professional Smart and Remote Hands, Hardware Relocation, Hardware Upgrades, and IT Asset Disposition (ITAD) projects services to major accounts.• Closed a multi-year agreement with Honeywell.• Negotiated with Schlumberger to extend contract renewals from 12-months to 36 months, offsetting pricing discounts through creation of an exclusive, multi-year agreement.

Cleveland, Oh, Us

• Developed, sold and managed the largest multi-year hardware project in company history to Royal Dutch Shell covering 75 global distribution sites. Created significant upsell opportunity to replace/support critical computer hardware infrastructure to meet customer needs. • Sold and managed a major international data center relocation for Royal Dutch Shell, leading teams in Canada, UK, and US to rehouse 1,600 physical assets (servers, storage, and network devices) on time and with high client satisfaction.• Authored numerous white-papers, internal/external marketing materials, and capability statements.

Charlottetown, Pe, Ca

Led a team of 16 (Senior Account Representatives, Junior Account Representatives, Database Administrator) responsible for all Sales and Marketing activities in North America and the United Kingdom. Optimized the Inside Sales organization, led account management, held overall P/L responsibility, and resolved customer issues.• Doubled corporate sales (54% increase in sales revenue and 42% in sales volume) by Year Two through increased prospecting and igniting brand awareness and visibility at major industry marketing events to generate sales leads.o Hired and trained outbound development representatives who directly contacted over 37,000 prospective customers and increased the number of sales presentations by 33%.• Increased closing rates 12% by improving qualification of prospective customers/first contact response through the development of a scoring system that led to full product demonstrations and successfully closing deals. • Eliminated $225K annually of non-realized revenue by eliminating price discounting and free seat licenses. • Owned all aspects of marketing and sales, including budgets, sales lead generation, sales forecasting, outbound sales campaign development, subscription renewals and contract negotiations, licensing, and competitive market analysis.• Developed metric driven sales goals, deployed best practices, and facilitated a sales training program. Recruited, hired, coached, and managed Sales associates.

Developed business concept and plan. Created marketing strategy, channel development, contact points, and managed a team of six sales representatives, covering 3 provinces. • Acquired 600 new retail accounts across Canada and the US. Provided client training, process management, documentation reviews, and issue resolution.

Launched a merchant acquiring business that provided secure payment processing applications to local and national companies. Increased business by tapping into the check card and check verification sector, cultivating relationships with banks and Chambers of Commerce, offering consultation services, and keeping abreast of emerging payment technologies and security challenges.–Managed a small business and handled over $60 million in annual credit and debit card processing transactions.Obtained close to 1,000 merchant accounts in a highly competitive environment despite economic challenges beginning in late 2001.–Formed strong relationships with merchants that resulted in a 63% retention rate, an excellent rate in a major market. Subsequently attained a 75+% merchant referral rate.

Arlington, Virginia, Us

Airborne Infantry-Second Lieutenant, Commissioned Officer, Paratrooper. Honorable Discharge. Deployed in Operation Desert Shield/Desert Storm. Completed Officer Candidate School.

New York, Ny, Us

Communication, Journalism, And Related Programs

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