Greg Stevens Email & Phone Number
@hcltech.com
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Who is Greg Stevens? Overview
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Greg Stevens is listed as Vice President - Digital Workplace Head for Financial Services at HCLTech, based in Alpine, Texas, United States. AeroLeads shows a work email signal at hcltech.com and a matched LinkedIn profile for Greg Stevens.
Greg Stevens previously worked as Vice President DWP Energy & Utility + Service Excellence at Hcltech and Vice President Service Excellence at Hcltech. Greg Stevens holds B.S., Business Management from University Of Phoenix.
Email format at HCLTech
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AeroLeads found 1 current-domain work email signal for Greg Stevens. Compare company email patterns before reaching out.
About Greg Stevens
Analytical, innovative, and results-oriented leader with demonstrated hands-on experience in managing, leading diverse teams directly or indirectly to consult, transform and align IT Service Desk/Call Center capabilities with client requirements. Adept at aligning business-driven objectives with technology and creating strategic and tactical direction focused on minimum investment and realistic solutions. Promotes driving professional development of skilled, multi-tiered staff. Utilizes sound Project Management principles to plan and coordinate detailed tasks within quality standards, established deadlines, and budgetary requirements.Specialties: IT Services (Primary areas: Service Desk & Asset Management, Secondary areas: remote network mgmt, onsite/field services)> Strategic Planning> Pre-sale/Post-sale Solution Design> Personnel Management> Project Management> Business Development> Business Process Improvement> Analysis and Resolution
Listed skills include Itil, It Service Management, Outsourcing, Service Delivery, and 46 others.
Greg Stevens's current company
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Greg Stevens work experience
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Vice President - Digital Workplace Head For Financial Services
Current
Vice President Dwp Energy & Utility + Service Excellence
Lead delivery for Digital Workplace Services for our Energy, Utilities and Public Sector customers as well as our Service Excellence portfolio of services within Digital Workplace.
Vice President Service Excellence
I lead a multi-functional center of excellence team of professionals that spans our global digital workplace footprint.
Associate Vice President
Lead our Service Excellence practice covering Digital workplace tools support, analytics, customer experience, automation, best practices & standardization and SWAT/CSI programs.
Director
Service Delivery Executive
Leading new major customer transitions from the identification & development of new leadership teams through successful launch and delivery of our services.
Global Service Delivery Director
Leading the delivery of Unisys services for a major global customer.
Director Global Managed Services Center Operations
Operations lead of the Unisys Global Managed Services Centers, which provides Service Desk support to fortune 500 companies and global governmental organizations.I have responsibility for end to end performance, quality and delivery productivity and optimization.
Director, Operations Excellence Office
Global leader responsible for delivery excellence throughout our multiple regional call centers this included customer experience, service level attainment of >98% as well as best in class/industry productivity.
Director - Global Implementation & Planning
Lead a professional consulting/implementation team focused on standing up outsourced IT services for public sector and commercial clients (Service Desk/Call Center, Asset Management, Systems Management). Inclusive of consulting, assessment, design, costing/pricing, project management and transition to operation/service delivery.
Manager - Transition Management
Lead a professional consulting/implementation team focused on standing up outsourced IT services for public sector and commercial clients (Service Desk/Call Center, Asset Management, Systems Management). Inclusive of consulting, assessment, design, costing/pricing, project management and transition to operation/service delivery.
Manager - Client Programs
Lead a North America based Service Management team - a team of client liaisons representing the services delivered by the Unisys' Service Support organizations. Managed 50+ contracts (public and private sector, mom & pop to Fortune 100) – having full end-to-end responsibilities for service delivery, improvement, financial (P&L), service level management..
Solutions Support Manager
Supported account teams in driving new business, developing account penetration strategies and achieve the revenue and profit targets. Provided a primary point of contact from sales initiation through service delivery. This position required expertise in the setup and delivery of Service Desk and Call Center operations and the inter-relationship with the.
Operations Manager
Managed our frontline support team for the Service Desk and Call Reception Center for North America (approx. 350 employees). Had ownership for the multiple tiers that provided support for our commercial and public sector accounts within the Service Center based in Austin. Highlighted Areas of Responsibility:> Leadership of entry level and skilled technical.
Service Manager
Performed as the primary management liaison within the Service Desk for our Fortune 500 & mid-range customers and program management teams. Responsibilities included service standup, on-going operation management (P&L through SLA performance) and consistent program improvement through problem management. This position required expertise of IT operations.
Greg Stevens education
B.S., Business Management
Education record
Frequently asked questions about Greg Stevens
Quick answers generated from the profile data available on this page.
What company does Greg Stevens work for?
Greg Stevens works for HCLTech.
What is Greg Stevens's role at HCLTech?
Greg Stevens is listed as Vice President - Digital Workplace Head for Financial Services at HCLTech.
What is Greg Stevens's email address?
AeroLeads has found 1 work email signal at @hcltech.com for Greg Stevens at HCLTech.
Where is Greg Stevens based?
Greg Stevens is based in Alpine, Texas, United States while working with HCLTech.
What companies has Greg Stevens worked for?
Greg Stevens has worked for Hcltech and Unisys.
How can I contact Greg Stevens?
You can use AeroLeads to view verified contact signals for Greg Stevens at HCLTech, including work email, phone, and LinkedIn data when available.
What schools did Greg Stevens attend?
Greg Stevens holds B.S., Business Management from University Of Phoenix.
What skills is Greg Stevens known for?
Greg Stevens is listed with skills including Itil, It Service Management, Outsourcing, Service Delivery, Program Management, Business Process Improvement, It Outsourcing, and Project Management.
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