Grant Williams Email & Phone Number

Hamilton, Waikato, New Zealand

Making sure tasks are distributed to staff in a fashion that promotes productivityEnsuring the club is kept running and entertainment is available at all timesTraining staff into their roles and offering support when they’re unsure what to doOpen/Close and setup of the clubDiscussing with clients what it is they want and clarifying any areas of uncertaintyEnsuring customers are satisfied by following up with any complaints they have and resolving issuesEnsuring both myself and staff have availability managed so there are no holes in our serviceCorrespondence between front desk and bar to ensure all staff have the same understandingEnsuring staff and customers don't have trouble approaching me about issues at handEnforcing Liquor licence responsibilities to keep the business running in line with legal requirementsReporting any incidents that occur during the shift

Hamilton, Waikato, New Zealand

Matching customers to the most appropriate vehicleFollowing a guided process to ensure customer and company satisfactionRepeatedly hitting sales Targets and confidently converting leadsGenerating leads by ensuring clients know how to refer me

Hamilton, Waikato, New Zealand

Open/Close and Setup of the storeEnforcing Liquor licence responsibilities to keep the business running in line with legal requirementsMaintaining friendly connections with all clients to ensure they feel welcome in the storeEnsuring that Owners, management and staff are all informed of changes or updates within the store’s operationNoting down any hiccups or uncertainty that arise within unfamiliar circumstances and clarify correct responses as per the company policy