Gloria Yee Email & Phone Number

• HR and Implementation Manager (1999 – present)Payroll Resource Group, Inc. (PRG), San Francisco, CA Learned the business from the ground up. Transitioned and promoted to the benefits division within 1 week and segwayed.
• Key HR strategic planning contributor to company operations.
• Trains and coaches 10-12 employees.
• Provides collaborative employee conflict resolution.
• Uses Ascentis HRIS and/or Employee Navigator (EEN) to manage current data and optimize efficiencies.
• Manages full employee cycle.Benefits Administrator

• Provided hands-on customer service support with hands on face-to-face clientele. Emphasis laid in attentiveness toward customer needs in a mutli-tasked retail environment.
• Learned and developed excellent customer support by listening and understanding needs before acting.
• Consolidated task to optimize time and job responsibilities.
• Made the customer’s needs priority so the overall shopping experience was a positive one.
• Developed 10-key skills and cashier experience in a fast paced environment.

Ba, Psychology

Ma, Developmental Psychology

Emphasis on interpersonal relationships.

Bs, Biology

Minor in psychology.