+ Handling Cisco Webex customers’ complex issues, technical problems and resolving it.+ Troubleshooting Cisco Webex technical issues.+ Working with customer on different platforms email, chat, and phone.+ Handling job queues, tasks, and tickets management.+ Managing escalations to upper-level support.+ Coaching team members and providing technical guidance.+ Acting as team leader and supporting the team.+ Reviewing the team tickets administratively and technically.

Digital Realism Studios is a high-end motion picture and visual effects company and studios based in Jordan. We are specialized in Film, TV, Animations, and Commercials Productions.Digital Realism Studios is renowned for its groundbreaking visual imagery for Films, Television Series and Commercials. Our state of the art facilities in Jordan house a collective of experienced VFX artists who combine their talent, imagination and technological innovation to create outstanding Visual… Show more Digital Realism Studios is a high-end motion picture and visual effects company and studios based in Jordan. We are specialized in Film, TV, Animations, and Commercials Productions.Digital Realism Studios is renowned for its groundbreaking visual imagery for Films, Television Series and Commercials. Our state of the art facilities in Jordan house a collective of experienced VFX artists who combine their talent, imagination and technological innovation to create outstanding Visual Effects.Our team strive to discover new and innovative ways to deliver inspiring work. With experienced artistry, we take great pride in working collaboratively in order to help convey a director’s vision. Our passionate team of artists are looking to exceed expectations and to always let our clients freedom to dream big.At Digital Realism Studios, we do it all. In support of artistic endeavor, our innovative pipeline team meticulously strive to refine our pipeline so our artists can do what they do best – create and inspire with astonishing visuals.Our workplace culture is conducive to creativity. We embrace professional development and continually strive to foster a positive working environment that inspires our artists to flourish. Our bilingual collective attract and welcome the best local artists and international talent from all over the world. Here, innovation and creativity go hand in hand with fun and community. At Digital Realism Studios teamwork is integral to our success.To believe is to achieve and every day at Digital Realism Studios we achieve the extraordinary. With our outstanding technical support and production teams coupled with an experienced VFX artists, At Digital Realism Studios we are creating imagination. Show less