As the internal communications leader for the CFO, Finance, Real Estate & Development, Facilities, Environment Health & Safety (EHS), and a partner for Information Security and other G&A groups, my team develops high-level executive and employee communications strategies for global teams of thousands of employees. This has also included developing a platform and communications strategy for global COVID-19-related content for all employees, vendors, and contractors working at Apple. My favorite aspects of this role are thinking quickly to inform global audiences of key information, building content platforms that present critical content in a concise and skimmable manner, helping senior leaders turn data into compelling stories, building strong cross-functional partnerships, producing major internal events, and supporting large-scale initiatives. Some key accomplishments include:• Creating new content platforms or programs as-needed to present content in the most efficient and user-friendly way possible• Partnering with Facilities and EHS teams to create a comprehensive campaign about COVID-19 protocols and programs for all corporate employees• Working closely with our CFO to design and manage his internal and external presentations, and craft often sensitive messaging to our internal teams• Partnering with Finance and other G&A teams to produce quarterly financial and CapEx-related content for the Board of Directors• Working with the Legal team to streamline the Shareholder Proxy Statement by creating a top-down approach with restructured content and design• Producing internal senior leadership events• Strengthening internal comms across several G&A functions with consistent messaging and style• Partnering closely with the People team to produce content that speaks effectively to our global teams, factoring in employee sentiment and cultural nuances• Speaking to teams across the company about effective communication methodology and best practices

Driving executive messaging, promoting new initiatives, and developing creative direction were key in my role as a senior program manager.Some changes I delivered include:• Introducing internal social media platforms by collaborating with technology partners.• Producing executive presentations that drove business initiatives.• Driving employee engagement for a finance organization of 700+ people at global sites.

My role as a presentation specialist was a change of pace for me, but my creative background in music translated to crafting compelling messages and presentations. I’m most proud of: • Partnering with retail leadership to create communications materials for teams in 12 countries that clearly translated in 10 languages.• Producing content for 7 major internal conferences that drove employee engagement.• Creating messaging for major retail initiatives, and leveraged professional photography skills and retail experience to serve as art director for internal photoshoots—saving the cost of an external art director.

At my first role with Apple, I utilized my teaching background to develop a team of 9 in-store trainers. Highlights from this role include:• Consistently achieving high customer feedback scores.• Developing a scheduling methodology that met customer demand while moderating team growth.