• Accomplished and commercially savvy Operations Manager with a wealth of experience collaborating with prominent retailers and manufactures.• Gained diverse operational expertise across multiple industries, enhancing skills and knowledge through a blend of commercial and practical experience.• Proactive and skilled professional with a track record of delivering exceptional services that boost business performance, productivity, and employee engagement.• Effective leader with strategic and long-term thinking abilities, maintaining a strong passion for both the business and its workforce.Key Skills• Naturally confident communicator, skilled in engaging at all levels, with the ability to consult, influence, and negotiate effectively. • Pragmatic approach to achieving results in fast-paced environments, supporting business goals. • Proficient in coaching, mentoring, and management development. • Highly proficient with Microsoft Office applications, including Word, Excel, PowerPoint, Photoshop, Illustrator, Canva, GIMP, CAD, 360 Fusion and Outlook. • Experienced in selecting and implementing Warehouse Management and Parcel Tracking Systems. • Skilled in business start-ups. • Expertise in setting and measuring KPIs for overall service, scanning, picking rates, productivity, and claims.