Gianna Tabuena-Frolli Email & Phone Number

San Francisco Bay Area

Customer care and maintenance for global creative and production outsourcing, serving publishers and corporate branding. Workflow and process improvement, training, and on-boarding. Representing end-to-end cost-saving solutions for in-house agencies. Avid evangelist for Express KCS's MediaFerry online DAM system, an all-around solution for trafficking.

San Jose

• Responsible for processes and personnel of six internal production departments.
• Maintained primary relationship with creative production outsource vendors for properties statewide, managing budget and production costs and scaling staff and work assignments according to changing needs of the.
• Led daily collaborative efforts among cross-functional representatives from manufacturing, sales and support, technology systems; regularly communicated with executive level for progress reporting and approvals.

• Developed workflows, managed highly motivated prepress production team to accommodate increasing volume of electronic artwork for the newspaper’s advertising and commercial printing customers.
• Trained, coached and mentored team through multiple rounds of new technology integration and staffing level changes.
• Innovated automated file submittal process allowing hands-free routing of creative material.
• Client-service driven; cultivated solid, long-lasting relationships with commercial print customers (SF Weekly, East Bay Weekly, The Metro, Monterey Coast Weekly).
• Spearheaded purchase, installation and setup of third-party systems to develop automated workflows

Led company in transition from cut and paste environment to desktop publishing workflows. Built production team from the ground up, hired talent, procured equipment and office space for expansion.

Color management and graphic production using desktop design software. Marketing materials, POP displays, packaging, catalogs, manuals for the hi-tech industry

Oakland, CA

Desktop and proprietary systems prepress production for the food industry, packaging, marketing pieces, newspaper and magazine advertisements for national companies.

Detailed graphic drawings for electronic components, boxes, and other packaging needs. Press-side desktop support for screenprinting and flexographic presses during print runs.