Gustavo Torres Hernández
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Gustavo Torres Hernández Email & Phone Number

Service Manager, Developer and Head Operations BO at TNX Corp - Leading By Results
Location: Mexico City Metropolitan Area, Mexico, Mexico 6 work roles 1 school
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Current company
TNX Corp - Leading By Results
Role
Service Manager, Developer and Head Operations BO
Location
Mexico City Metropolitan Area, Mexico, Mexico
Company size
87 employees

Who is Gustavo Torres Hernández? Overview

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Gustavo Torres Hernández is listed as Service Manager, Developer and Head Operations BO at TNX Corp - Leading By Results, a company with 87 employees, based in Mexico City Metropolitan Area, Mexico, Mexico. AeroLeads shows a matched LinkedIn profile for Gustavo Torres Hernández.

Gustavo Torres Hernández previously worked as Service Manager, Developer & Head Operations BO at Tnx Corp - Leading By Results and Jefe back office at Tnx - Leading By Results. Gustavo Torres Hernández holds Ingeniería, Industrial Engineering from Universidad Tecnológica De México.

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TNX Corp - Leading By Results

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Profile bio

About Gustavo Torres Hernández

Gustavo cuenta con más 9 años de experiencia en áreas de servicio, abastecimientos y análisis. Con logros en: mejora continua de procesos establecidos, manejo de equipos de trabajo. Optimización de áreas, logrando eficiencia mayor al 90%. Identificación inmediata de necesidades del cliente e implementación de soluciones. Experiencia en gestión de proyectos TI. Desarrollador e implementador de módulos contables, módulo de auditorías, módulo de visibilidad de gasto y accesos de usuarios, con los niveles de autorización necesarios. Experiencia en implementación de proyectos de telecomunicaciones, Tec. Fija, Datos y Móvil. Desarrollador e implementador de tableros de control – Business Intelligence (BI)

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TNX Corp - Leading By Results
Tnx Corp - Leading By Results
Service Manager, Developer and Head Operations BO
Mexico
Website
tnxcorp.com
Employees
87
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6 roles

Gustavo Torres Hernández work experience

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Service Manager, Developer & Head Operations Bo

Current
Tnx Corp - Leading By Results

Miguel Hidalgo, CDMX, Ciudad De México, México

Gestion a cuentas activas de la empresa, manejo del proyecto desde el levantamiento de información, cumplimiento del servicio recurrente pactado por contrato y gestion de alertas en servicio.Desarrollo de tableros operativos en Power BI con el objetivo de sustituir plataforma interna de la empresa para visibilidad de gobierno de gasto a clientes, Mejorando.

Jul 2019 - Present

Jefe Back Office

Tnx - Leading By Results

México, México

Creación de nuevo equipo de trabajo en México debido a estandares de la organización. Asegurar cumplimento del entegables pactados por contrato con clientes: -Contables-Inventarios-Auditorías (precios, inventario)-Gestion de la demandaDesarrollo e implentación de metodología de trabajo en Colombia, estadía necesaria en el país.

Nov 2015 - Jul 2019

Procurement Manager

Linio

México

Responsable del abastecimiento de los productos vendidos en la pagina web, control de stock outs, retrasos, entrega de productos en CEDIS. Equipo de trabajo gestionado de 15 colaboradores

May 2014 - Jun 2015

Jefe De Servicio Al Cliente

Linio

Responsable de asegurar la solución de casos pendientes de clientes registrados en tickets zendesk, tiempos de llamada, medición satisfacción del cliente (NPS). Implementación KPIGestión de personal, contratación, reporteo a dirección de los KPIs del área.

May 2013 - May 2014

Ejecutivo Del Servicio De Atención Al Cliente

Linio

Cuauhtémoc, Ciudad De México, México

Atención llamadas de clientes para asesorarlos en su compra en línea y/o aclarar dudas de su orden de compra: tiempos de entrega, metodos de pago, reembolsos, retrasos de entrega, etc.

May 2012 - May 2013
Team & coworkers

Colleagues at TNX Corp - Leading By Results

Other employees you can reach at tnxcorp.com. View company contacts for 87 employees →

PR Paulo Ricardo Vieira Da Silveira Lopes Paulo Ricardo Vieira Da Silveira Lopes Colleague at Tnx Corp - Leading By ResultsRio De Janeiro, Rio De Janeiro, Brazil, Brazil View → CS Carla Somera Carla Somera Colleague at Tnx Corp - Leading By ResultsMexico City, Mexico, Mexico View → IB Isiah Boyer Isiah Boyer Colleague at Tnx Corp - Leading By ResultsDenver, Colorado, United States, United States View → NK Na Kim Na Kim Colleague at Tnx Corp - Leading By ResultsBangkok, Bangkok City, Thailand, Thailand View → LN Laís Nunes Torres Laís Nunes Torres Colleague at Tnx Corp - Leading By ResultsAracaju, Sergipe, Brazil, Brazil View → BD Barbara De La Torre Barbara De La Torre Colleague at Tnx Corp - Leading By ResultsArgentina, Argentina View → DB Diego Bettini Diego Bettini Colleague at Tnx Corp - Leading By ResultsArgentina, Argentina View → AP Angélica Padilla Angélica Padilla Colleague at Tnx Corp - Leading By ResultsMexico City Metropolitan Area, Mexico View → SR Sebastián Rodríguez Wichmann Sebastián Rodríguez Wichmann Colleague at Tnx Corp - Leading By ResultsChile, Chile View → PJ Pu Ja Pu Ja Colleague at Tnx Corp - Leading By ResultsThailand, Thailand View →
1 education record

Gustavo Torres Hernández education

FAQ

Frequently asked questions about Gustavo Torres Hernández

Quick answers generated from the profile data available on this page.

What company does Gustavo Torres Hernández work for?

Gustavo Torres Hernández works for TNX Corp - Leading By Results.

What is Gustavo Torres Hernández's role at TNX Corp - Leading By Results?

Gustavo Torres Hernández is listed as Service Manager, Developer and Head Operations BO at TNX Corp - Leading By Results.

Where is Gustavo Torres Hernández based?

Gustavo Torres Hernández is based in Mexico City Metropolitan Area, Mexico, Mexico while working with TNX Corp - Leading By Results.

What companies has Gustavo Torres Hernández worked for?

Gustavo Torres Hernández has worked for Tnx Corp - Leading By Results, Tnx - Leading By Results, and Linio.

Who are Gustavo Torres Hernández's colleagues at TNX Corp - Leading By Results?

Gustavo Torres Hernández's colleagues at TNX Corp - Leading By Results include Paulo Ricardo Vieira Da Silveira Lopes, Carla Somera, Isiah Boyer, Na Kim, and Laís Nunes Torres.

How can I contact Gustavo Torres Hernández?

You can use AeroLeads to view verified contact signals for Gustavo Torres Hernández at TNX Corp - Leading By Results, including work email, phone, and LinkedIn data when available.

What schools did Gustavo Torres Hernández attend?

Gustavo Torres Hernández holds Ingeniería, Industrial Engineering from Universidad Tecnológica De México.

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