• Collaborated daily with internal departments (i.e....Sales, Marketing, Customer Support, Operations, Accounting, and Vendor Relations ) for business needs.• Worked with teams to analyze and audit company data to ensure consistent, accurate, and efficient use across all departments.• Netsuite Administrator - Responsible for implementing best practices through ongoing optimal use and managing user accounts.• Helped scripted call routing to maximize call efficiency and reduce abandoned rates for our inbound sales team.• Managed over 3,500 phone numbers for marketing and tracking multiple campaigns.• Strategized and implemented disaster recovery plans that created backups for our phone data and calls.

• Responsible for bringing on and Implement a Business Intelligence Solution (Qlik Sense) to help automate reporting.• Provided Key insights on Adwords using web analytics (CPC, CTR, Sessions, Conversions) • Built dashboards and reports for various departments showing actionable insights (daily, weekly, monthly and annually).• Created profitability analysis for the owners and senior leadership team.• Helped implement call tracking software to bridge the gap between market attribution and sales.

• Implemented a Marketing Strategy that grew the company from $5 million to $30 Million (per year) over 3 years.• Moved all digital marketing in-house from external agencies and increased sales and leads over 100% within the first year.• Led all digital marketing initiative, online marketing, paid media, email marketing and landing page development.• Built and manage a 12 person team.

• Evaluated customer behavior to help improve clients ROI.• Analyzed website analytics to improve website usability by more than 140% in some cases.• Created an A/B testing database to show our success metrics.• Created and analyzed A/B testing on client web pages to help improve conversion performance.• Implemented project management tools so team members could track the progress of their client tests.

• Managed the day to day operation of SEM campaigns for clients of various sizes and various industries.• Worked with teams of specialists to build and grow client visibility and ROI.• Helped created efficient processes to grow customer budgets.• Clients included Eaton Corp, Tradesmen International, Career Education Corporation, Temple Hospital, APC, RS Electronics, Flint Group.

• Developed online selling solutions to mid-size + companies maximizing their website performance.• Created strategies on improving processes.

• Helped grow the company from $30,000/month to $225,000/month.• Created internal processes to better serve our clients.• Managed staff to provide services to Eaton Corporation, American Power Conversion, The Cleveland Clinic, and Con-Way, and others.

• Managed an effective SEM strategy for Fortune 100 companies.• Clients’ web visibility improved by over 250%.• Successful email campaigns generating high percentage click-thru-rates.• Generated and maintained over 2,500 Top 30 Rankings on major Search Engines.• Click Track (Website Analytics) Certified.