George Mabry Email & Phone Number

North Olmsted, Ohio, United States

• Tier 3 Senior Systems Engineer supporting a multitude of clients and working directly with Microsoft as needed to resolve issues.Develop and deploy Microsoft 365 Teams and SharePoint solutions for a variety of clients.
• Create forms and workflows using Microsoft Forms and Power Automate.
• Deployed Microsoft 365 Teams to various environments.
• SharePoint Architect… Show more Tier 3 Senior Systems Engineer supporting a multitude of clients and working directly with Microsoft as needed to resolve issues.Develop and deploy Microsoft 365 Teams and SharePoint.
• SharePoint Architect for several migration projects using Sharegate and the SharePoint Migration Tool.
• Work Break/Fix issues involving SCCM, SharePoint, Office 365, Teams, Active Directory, GPO, and many other apps. Show less

North Olmsted, Ohio, United States

• Tier 3 Lead Systems Engineer supporting a multitude of clients and working directly with Microsoft as needed to resolve issues.Develop and deploy Microsoft 365 Teams and SharePoint solutions for a variety of clients.
• Create forms and workflows using Microsoft Forms and Power Automate.
• Deployed Microsoft 365 Teams to various environments.
• SharePoint Architect… Show more Tier 3 Lead Systems Engineer supporting a multitude of clients and working directly with Microsoft as needed to resolve issues.Develop and deploy Microsoft 365 Teams and SharePoint.
• SharePoint Architect for several migration projects using Sharegate and the SharePoint Migration Tool.
• Work Break/Fix issues involving SCCM, SharePoint, Office 365, Teams, Active Directory, GPO, and many other apps. Show less

• Architect, design, develop and deploy Microsoft 365 SharePoint and Teams to a userbase of approximately 1000 people at GE Lighting, a Savant Company. This included training site Owners, Power Users and trainers.
• Successfully migrated over 200 sites and content for over 900 users, from a proprietary system into SharePoint, Box and OneDrive for GE Lighting, a Savant Company.
• Gathered user requirements and worked directly with stakeholders, while tracking KPI’s.
• Developed and… Show more Architect, design, develop and deploy Microsoft 365 SharePoint and Teams to a userbase of approximately 1000 people at GE Lighting, a Savant Company. This included training site Owners, Power.
• Developed and trained Owners and System Matter Experts (SME’s) to ensure they have a smooth migration.
• Worked closely with the Senior Project Manager to ensure all needs and wants were handled accordingly.

• Architect, design and develop Microsoft 365 applications and tools across the company. By working closely with the departments and divisions, I analyzed business processes, and then built a solution to do it better.
• Acting as Project Manager and Business Analyst for the deployment of Microsoft Teams and Office 365 to the entire company of about 300 people, using Agile and Microsoft Project.
• Gathered user requirements and worked directly with stakeholders.
• Designed and built an… Show more Architect, design and develop Microsoft 365 applications and tools across the company. By working closely with the departments and divisions, I analyzed business processes, and then.
• Designed and built an environment allowing collaboration with other departments and divisions, while developing documentation and training for the entire company, scoring an average of 4.5 out of 5 on employee feedback.
• Created the intranet site using SharePoint Online as a platform for collaboration using Microsoft 365 tools, based on user requirement feedback while tracking KPI’s for stakeholders and Management.

• Successfully migrated a high profile non-classified SharePoint site to Confluence WIKI for a division of the Department of Energy (DOE) at Sandia Labs. This included developing and delivering the architectural design.
• Completed the project 30 days ahead of schedule, allowing for extra training and additional modifications.
• Worked in a 100% remote capacity, keeping in constant contact with my team through Skype.
• Collaborated… Show more Successfully migrated a high profile non-classified SharePoint site to Confluence WIKI for a division of the Department of Energy (DOE) at Sandia Labs. This included developing and delivering.
• Collaborated with all stakeholders and Project Managers using Rally and JIRA to ensure successful delivery.
• Built the new Confluence WIKI site following Agile and ITL4 practices throughout the project.

Cleveland/Akron, Ohio Area

• Managed all SharePoint related support issues and development responsibilities. Designed and developed sites per user requirements, following Agile and ITIL specifications, including development of training specific to.
• Managed two SharePoint farms and over… Show more Managed all SharePoint related support issues and development responsibilities. Designed and developed sites per user requirements, following Agile and ITIL.
• Managed two SharePoint farms and over 30 sites, providing quick access to documents as needed.
• Tracked KPI’s for use in reports and dashboards on user adoption and usage rates.
• Support for Microsoft SharePoint 2007, 2010, and 2013, and OneDrive.
• Used Metalogix to migrate from SharePoint 2007 and 2010 into 2013.

Cleveland/Akron, Ohio Area

• Took ownership of all IT Technical Support escalations from Service Desk to resolution. This included all support tickets from vendors and internal customers for Safeguard Properties. We support multiple custom.
• Analyze data from multiple sources to identify trends affecting our applications.
• Train and mentor level 1 and 2 Technical Support Analysts
• Resolve all level 3 tickets, working directly with developers, programmers and 3rd party… Show more Took ownership of all IT Technical Support escalations from Service Desk to resolution. This included all support.
• Resolve all level 3 tickets, working directly with developers, programmers and 3rd party vendors
• Liaison between the Business and the Service Desk to train them on new features or on identifying issues as they arise Show less

Cleveland/Akron, Ohio Area

First level of IT Technical Support Specialist for internal personnel and external vendors.

Cleveland/Akron, Ohio Area

First level IT Technical Support Specialist for internal clients. I came in as contractor with Mirifex in March and was hired on in October.

Cleveland/Akron, Ohio Area

First level of Technical Support for internal clients at National City Bank.