2024 PRovoke SABRE Global Digital Agency of the YearAs a member of the Burson executive team, I am responsible for operationalizing and scaling the delivery of client-facing digital and data services, guiding a global team (of more than 500 people across 40+ countries and 90+ offices) managing a suite of offerings including digital and social communications; reputation enhancement and defense; technology and AI advisory; paid and performance media; and advanced data & intelligence solutions.

As the firm’s first Global Chief Technology Officer, I lead Intel & Tech, Hill & Knowlton’s global end-to-end AI, technology and data intelligence capability. With centers of excellence in New York, London, Toronto, Dubai, Amsterdam, Singapore and São Paolo, the team provides data intelligence, risk prediction and mitigation, reputation and performance measurement and research and behavioral science solutions to clients, leveraging artificial intelligence and other emerging technologies to maximize the impact and ROI of the firm's work.To do this, I guide the development and enhancement of the firm’s suite of technology-based offerings and the use of data science and analytics to drive client success and employee growth and experience. I also acts as a key support for large clients, in new business development and in the disciplined execution of our strategic and transformation initiatives while chairing the effort to create and drive the artificial intelligence strategy for WPP's PR segment.

As a Managing Partner + Division President, I led the agency's $85 million commercial Customer Strategy and Loyalty; Stakeholder Experience (CX, EX, UX); and Digital, Intelligence, and Marketing & Communications Technology business units.

As Chief Client Officer at ICF Next, I led client impact/service, marketing, integrated solutions and growth and analyst relations for the firm overall while continuing my work with C-suite clients in marketing, communications and technology functions at some of the world's most admired brands as they drive strategy and transformation efforts.

As the leader of ICF Next's Strategy and Transformation division, I focused on helping engagement functions like marketing, communications and external affairs thrive in a world marked by constant change. From the articulation of a vision and a strategic approach to organizational optimization, process and technological transformation, I counseled communications and marketing executives on how to direct the disruption of their functions, solve meaningful business problems and deliver measurable impacts for some of the world’s most admired businesses. Often, this work includes benchmarking, evaluating and redesigning organizational structures, building models to assess, deploy and govern talent and agency resources and creating engagement, training and change management programming to realize the full value an engagement function can deliver to an enterprise.

Led multi-office, boutique communications consultancy serving clients across industries on challenges relating to reputation, issues & crisis management, organizational optimization, social and digital strategy and data & analytics.

Under predecessor company name, Feldman & Partners

- Winner, First Annual Intern Pilot Development Competition