Greg Trapp, Pmp Email & Phone Number

Us

- Plan, implement, and monitor security measures to ensure appropriate security controls are in place that will safeguard digital files and vital electronic infrastructure at 12 locations across four states. - Manage the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PCs, operating systems, telephones, software applications, and peripherals. - Oversee systems development and enhancement and the integration of new systems.- Work with management to develop strategies and plans to enhance client services, improve user effectiveness, and foster innovation. - Communicate regularly with executive management and all users of information services and systems. - Develop the IT staff to meet the changing needs of users, groups and offices; new projects and technologies; and varying staff strengths. - Manage IT staff, including hiring, training, evaluation, guidance, discipline and discharge. - Develop standard operating procedures and best practices, including providing written protocols and guidance to IT staff and to end-users. - Manage financial aspects of the IT Division, including purchasing, budgeting, and budget review. - Keep current with the latest technologies and determine what new technology solutions and implementations will meet business and system requirements. - Exceptional project management skills, including the ability to deploy resources and manage multiple projects. - Understand technology trends and strategic impact of technology on business processes. - Ability to predict, analyze, and manage cultural and technological changes to accomplish enterprise objectives. - Strong ability to troubleshoot, problem solve and perform technical research. - Exercise independent judgment and creative problem-solving techniques in a technological and customer-orientated environment. - Communicate effectively with vendors, employees, and senior management. http://www.preceptwine.com

Hardware/Software Issues – Windows 7.8,10, Office 365, Microsoft OfficeInternet, Network and File SecurityTechnology Strategy covering Hardware, Software & StaffIT Tactical PlansDisaster RecoveryNetwork IssuesProject and Vendor ManagementContinuous Improvement & Best PracticesInterim Executive during organization's search for permanent leader

Seattle, Washington, Us

Directed a team of 5 responsible for 7/24/365 monitoring, response, service restoration, and escalation for all technology infrastructure and applications. Supported 4 divisions and the corporate office technology needs. Provided internal PM services for enterprise and divisional IT related projects. • Migrated 2 Active Directory Domains including infrastructure and data from Windows 2003 and Server 2008 R2 to Windows Server 2012 R2. Migrated Microsoft Exchange infrastructure and email from Exchange 2007 and Exchange 2010 to Microsoft Exchange Server 2013.• Collaborated with Sr. Mgmt. Team on move of Seattle Corporate Office. PM for planning, design and build-out of IT infrastructure and server room in new location. Directed move of IT Assets and Telecommunication Circuits with minimal disruption to rest of company. Acknowledged for contribution to successful move of corporate office.• Technical liaison on project team tasked with replacing multiple accounting systems with SAP Business One implementation. PM responsible for new server and SAP software setup and configuration. Collaborated with vendor to install and administer new SAP software and migrate legacy data. • Restructured IT Dept. to provide better operational support and control. Created and filled a new IT Operations Manager position modifying staff reporting responsibilities. • Oversaw retirement and archiving of all electronic files and IT hardware from closed Real Estate division. Structured data and email within a dedicated SharePoint Site.• Directed cross-functional project team to consolidate and replace 4 standalone software applications in US Forestry with 1 SQL Database and an ESRI GIS interface. Project budget was $600K. • Responsible for rolling 3 yr. Enterprise IT Strategic Plan.• Directed annual IT Budget of $1.75 million.

Seattle, Washington, Us

Managed a team of 5 responsible for technology operations and IT Support in 8 US and 3 New Zealand offices. Achieved system uptime goal of 99.99%.• Created and implemented a rolling 3-year strategic plan for the IT Department. • Managed software upgrade and merger of acquired company with existing enterprise systems with minimal disruption of services.• Designed and implemented a 10 office WAN using point-to-point T1s and internet VPN tunnels. • Designed and implemented a 10 office ShoreTel VoIP phone system deploying 150+ phones over company WAN. Retired 4 legacy PBXs.• Initiated and implemented program for new company hires to introduce them to services provided by IT Department. Program included basic software training on company applications. • Designed and implemented a rolling 4 yr. hardware refresh program throughout the company.• Deployed Citrix MetaFrame solution allowing 4 divisional accounting teams and home office users to access corporate accounting system and file resources. • Created and maintained IT Department Disaster Recovery Plan.• Implemented annual penetration test of firewalls and company websites.• Oversaw growth of IT Department from 1 employee supporting 8 computers in 2 offices to 5 FTE supporting 11 offices in 2 countries and 150 computers (1,775% increase).

Provided customized database programming and technology support to small and medium businesses in the Puget Sound area. Companies included for-profit and non-profit entities.

Provided customized full-featured accounting software solutions for small and medium sized businesses.

Bachelor’S Degree, Bachelor Of Science Business — Information Technology Management / In Process

Certificate In Computer Programming, Information Technology / Computer Science