Guillermo Troconis Email & Phone Number

United States

Orlando, Florida

• Product/Solution Implementation Lead.• IoT Technology Integration in hospitality settings (Interel, Telkonet, Samsung). • Designed, documented and verified hardware testing procedures.• Worked extensively with Hospitality Content delivery systems (Samsung Lynk Reach) RF and IP.

Orlando, Florida Area

• Developed or updated plans for information technology and construction projects including objectives, technologies, systems, information specifications, schedules, surveys and staffing, assigning duties, responsibilities and spans of authority to personnel and managing execution to ensure adherence to budget, schedule, and scope.• Recruited, hired, trained and supervised staff and/or participated in staffing decisions. • Distributed Computing Environment (DCE) viability/reliability evaluations.• POS Interface Review for Fiscal Data Control.• Analyzed reliability and accuracy of fiscal reporting sent to local tax and control authorities.• Included front and back-end hardware analysis and evaluation, verification of gateway security and general intrusionprevention to comply with extremely stringent regulation authorities.• Networks evaluation, redesign and redeployment.• Mission Critical Software analysis, evaluation and installations.• Assisted in the Reorganization and Management of a Construction Project/Community, its Marketing, Advertising, Operations and Sales teams.

West Palm Beach, Florida Area

• IT/POS operations support, which included reviewing projects to plan and coordinate related activities; managed backups, disaster recovery, security and user help systems.• Developed and interpreted organizational goals, policies, and procedures.• Consulted with users, management, vendors, and technicians to assess computing needs and systemrequirements. • Met with department heads, managers, supervisors, vendors, and others, to solicit cooperation and solve problems.• Provided users with computer technical support and troubleshooting.• Recruited, hired, trained and supervised staff or participated in staffing decisions.• Evaluated the organization's technology use and needs and recommended hardware and software improvements and necessary equipment purchases.

Raleigh-Durham, North Carolina Area

• Developed or updated project plans for information technology projects including information such as project objectives, technologies, systems, information specifications, schedules, surveys, and staffing.• Managed project execution to ensure adherence to budget, schedule, and scope.• Assigned duties, responsibilities, and spans of authority to project personnel.• Coordinated recruitment or selection of project personnel and directed or coordinated their activities;.• Identified need for initial or supplemental project resources; identified, reviewed, or selected vendors or consultants to meet project needs; initiated, reviewed, or approved modifications to project plans.• Monitored or tracked project milestones and deliverables.• Negotiated with project stakeholders or suppliers to obtain resources or materials.• Assessed current or future customer needs and priorities through communicating directly with customers, conducting surveys, or other methods; conferred with project personnel to identify and solve problems.• Assisted sales staff preparing and performing systems demonstrations to customers and trade shows.