Gually Besa Email & Phone Number

2929 Allen Parkway, Houston, Tx 77019

• Annuity and mutual fund trading responsibilities in the Variable and Mutual Fund Accounting and Reporting Group. Involved in the collection, reconciliation and transmission of the daily variable and mutual fund transactions out of various systems.• Trading function includes determining the proper buy and sell orders transmitted from the different administration systems segregated by product type.• Complete the daily AIG VALIC Annuity trading responsibilities by utilizing the different systems available: NSCC via DTCC, Fund/Serv.• Accounting duties include general ledger reporting and also the reporting and treatment of these transactions by the related trading and reconciliation software utilized by the department.• Complete monthly analysis presentations and reconciliations for various audit groups, senior management and to support the monthly and year end STAT and GAAP Statements. • Use of SAP, Microsoft Excel and Monarch to generate daily and monthly reconciliations, trend reports and analysis. • Meet rigid daily trading and reporting deadlines set by corporate management, internal management, external auditors and other outside customers with no errors. Reports include valid and complete financial data and agree to the ledger systems.• Automate various functions and processes related to monthly close duties. Identify process improvement opportunities to streamline workflow, increase efficiency and develop controls to ensure accuracy of data.• Maintain accurate and well-documented work papers that support all work produced.• Strong knowledge of market and economic factors that drive the business and financial results.

11 Greenway Plaza, Houston Tx 77027

• Responsible for executing money market transactions in domestic and offshore funds providing settlement analysis in a fast paced trading environment.• Provide back office support to Institutional money market and retail dealers by providing account maintenance, new accounts, exchanges and transfers using a proprietary transfer agent system: AIM LINK as well as DST systems. • Work closely with offshore Transfer Agency representatives at Allied Irish Bank/Bank of New York Ireland and Aim contacts in London to transmit trades and provide settlement analysis for the STIC Global funds• Execute retail transactions, account maintenance, redemptions, new accounts, exchanges, transfers and settlement resolution in DST for Variable Annuity clients for both money market and retail accounts• Process trades and provide settlement analysis for NSCC traders in AIM LINK and DST• Operational liaison between Control Accounting, and Investment Services to provide data on potential and actual large trades ,timely pricing information, resolutions for outstanding wire settlement issues and in sending and releasing large wires for clients as well as tracking over draft and As Of claims in a computer aided billing system

11 Greenway Plaza Houston, Tx 77027

• Respond to written and/or verbal requests received directly from shareholders as well as rejected items from other AIM departments that require a letter.• Research items prior to drafting a letter to ensure that the there has not been an oversight from the originating department.• Responsible for fulfilling customer informational requests of verification of deposit by completing forms and confirmation by locating the shareholder(s) account(s) information.• Generate letters of indemnity on behalf of AIM upon request from individuals in various departments. • Sends check writing form along with a letter of explanation to shareholders who do not have current cards on file with Mellon Bank. • Ensure that communication to shareholders is accurate, complete and provided in a timely manner and to ensure that shareholder transaction information provided to other users of such information is accurate and provided in a timely manner. • Perform and complete projects after a system conversion that analyzed customer Account data in order to ensure integrity of information, and execute updates as needed.

11 Greenway Plaza Houston, Tx 77027

• Processed financial and non-financial requests on employer-sponsored qualified retirement plans including redemptions, exchanges, and asset transfers on behalf of brokers and third party administrators.• Responsible for 403(b) loan processing and maintains various information in the 403(b) loan servicing system on a daily basis.• Served as the primary contact on the Processing Team for Bisys Retirement Services (Third Party Administrator).• Provided support in all aspects of business operations required to build solutions that meet internal and external customers’ business goals. • Trained numerous associates on retirement services policies and procedures.• Actively solicited automated services to potential clients for future business via AIM Retirement Plan Manager.• Acted as a liaison for numerous departments within AIM Investments regarding information on automated retirement plans.• Developed and used strong analytical skills while reviewing financial data and qualified plan assets.• Participated in and directed group projects which succeeded in developing and implementing new measures in the Transfer Agency system conversion process.• Provided consistent high quality service to shareholders by exercising sound judgment and developing dependable working relationships.

1375 Enclave Pkwy. Houston, Tx 77077

• Provided marketing and sales support of Toyota’s regional advertising activities.• Facilitated monthly Toyota Dealers Association (TDA) meetings. • Used collaborative relationships to facilitate the accomplishment of work goals. • Used effective approaches for choosing a course of action or developing appropriate solutions.• Took action that is consistent with available facts, constrains and probable consequences.• Assisted in the monthly sales and marketing budget creation and variance analysis.• Performed monthly audits and initiate payment of monthly advertising co-op disbursements to TDA groups.Accounts Payable Clerk • Assisted Controller and Accountant with the monthly close of financial books.• Prepares and transmits daily, monthly, quarterly and annual reports to the Controller.• Managed daily account payable activities which includes bank reconciliations, journal entries to the general ledger, accrual based record keeping, paying vendors, a/p aging activities.• Responsible for balancing various bank accounts on a daily basis using Excel. • Worked with callers to research and resolve all reported discrepancies and errors dealing with client accounts.• Special projects as they arise.

Bba Finance, Finance

Electrical Technology, High School