Gustavo Andrade

Gustavo Andrade Email and Phone Number

Post Sales Coordinator - Customer Loyalty and Kam @ Consensus s.a.s.
Hagerstown, MD, US
Gustavo Andrade's Location
Hagerstown, Maryland, United States, United States
Gustavo Andrade's Contact Details

Gustavo Andrade personal email

About Gustavo Andrade

I have implemented SAP Business One for over 40 companies and performed business process analysis and re-engineering due to ERP system implementations. I developed great skills in team leadership, technological solutions design, customer loyalty, and negotiation. Additionally, I have specialized skills in our proprietary Resolv Warehouse Distribution product and customers supply chain process.I have a Master degree in International Marketing focused on Projects Management, a Professional degree in Marketing, and a Diploma in Strategic Communications Management, as well as several SAP certifications and an extensive knowledge and experience in process architecture, consultancy, ERP implementation, and project management.

Gustavo Andrade's Current Company Details
Consensus s.a.s.

Consensus S.A.S.

View
Post Sales Coordinator - Customer Loyalty and Kam
Hagerstown, MD, US
Website:
consensussa.com
Employees:
97
Gustavo Andrade Work Experience Details
  • Consensus S.A.S.
    Post Sales Coordinator - Customer Loyalty And Kam
    Consensus S.A.S.
    Hagerstown, Md, Us
  • Achieve It, A Vistavu Solutions Company
    Project Manager
    Achieve It, A Vistavu Solutions Company Jan 2023 - Present
    Port Jefferson, New York, Us
    I have been involved with over 20 customers adding value to their ERP systems instructure, focused on SAP Business One and Resolv solutions, which impact finance, supply chain, production, and operational business areas. My main responsibilities are:- SAP B1 and Resolv functional and technical consultancy: Business Process Analysis, Process Re-Engineering, Product Configuration, Data loads, Product Training, Go Live Cut overs, and Customized reports/modifications.- Project management: Planning, Communication management, Requirement identification, Blueprinting, Specs Documentation/Estimation, Budget management and Change request control.- Customer Relationship Management: Routine check-ins, Serve as internal escalation point/customer expert, Customer influence, Customer advocacy.
  • Achieve It, A Vistavu Solutions Company
    Implementation Consultant
    Achieve It, A Vistavu Solutions Company May 2021 - Jan 2023
    Port Jefferson, New York, Us
  • Seidor
    Sap Business One Senior Consultant
    Seidor Sep 2020 - Apr 2021
    Barcelona, Cataluña, Es
    I was in charge of the projects’ plan definition, implementation methodology enhancement / standardization, SAP Business One implementation on key customers, and business processes architecture. Other responsibilities were:- Implementation Methodologies re-design and process standardization, as well as Fast implementation methodology design through preconfigured and sector verticalized solutions for SAP Business One.- SAP Business One implementation, accomplishing the scope, assuring the project success and addressing the customer requirements. - Documentation and execution of customizations and tailored developments. Worked with the Business development team and pre-sales areas designing solutions for leads and customers.
  • Consensus Sas
    Post Sales Coordinator - Customer Loyalty & Kam
    Consensus Sas Feb 2019 - Jul 2020
    Bogota, Bogotá D.C., Co
    I maintained constant contact with customers to meet their requests. Also had the following responsibilities:- Permanent contact with customers to assure they got the most out of the ERP (SAP B1), and to follow-up on their requests delivering high level technological and business solutions.- Develop, execute and control the sales plan. Keep KPIs updated for decision making.- Sales were part of the job. 2019 quota achieved +100%.
  • Consensus Sas
    Project Manager
    Consensus Sas Mar 2014 - Jan 2019
    Bogota, Bogotá D.C., Co
    I managed the project implementation team, redesigned the implementation methodology, Implemented business solutions focused on the customer needs. Other responsibilities were:- Guaranteed the correct ERP implementation according to the defined scope, time and cost, through the commitment of the project team.- Supervised and Raised the professional services team KPIs. Generated synergy, cohesion and improvement of team.- Made significant improvements to the implementation methodology, which increased the efficiency of the team and enhanced the control of the projects.
  • Freelance, Self-Employed
    Business Consultant
    Freelance, Self-Employed Jun 2011 - Dec 2013
    - SAP Business One consultancy, business processes advisory, and solutions development for companies in different sectors (technology, construction, civil engineering, and services primarily). - I was a teacher in subjects related to project management and evaluation, marketing, international trading, and sales.
  • Quintec Colombia S.A.
    Sap Marketing Process Specialist
    Quintec Colombia S.A. Apr 2008 - Jan 2012
    I was responsible for demand generation objectives, planning and execution of marketing programs and go-to-market strategies/campaigns. I assisted with process reengineering, implementation and configuration of CRM, Sales, Order to Quote, Services and Inventory SAP Business One Modules.- I participated and contributed with both commercial and consulting teams, in more than 12 SAP Business One projects, and supervised the telemarketing team.- Developed strategies for demand generation, increasing sales through marketing strategies, branding, and customer loyalty programs.- SAP Business One implementation in stages such as: Business Blueprint, training, Go live and support.
  • Federal De Valores S.A. (Liquidada)
    Marketing Advisor
    Federal De Valores S.A. (Liquidada) Jun 2006 - Jul 2007
    - Management of public relations and communications with clients, media, and regulation authorities.- Leadership of the design team for the corporate image and brand positioning.- Design and management of the company’s advertising and communications plans for internal and external clients.- Marketing plan construction for new products and solutions.
  • Banco Davivienda S.A.
    Virtual Branch Analyst
    Banco Davivienda S.A. Dec 2004 - Nov 2005
    Bogota, Bogota, D.C., Co
    - Solution of complaints, suggestions, and concerns of bank customers.- Update and manage the Siebel CRM system.- Training in the quality standard ISO 9001-2000.- Periodically received acknowledgement for meeting KPIs, quality and good performance.

Gustavo Andrade Skills

Microsoft Office Microsoft Excel Sap Strategic Planning Microsoft Word Microsoft Powerpoint Erp Customer Relations Inteligencia Empresarial Estrategia Empresarial Spss Corel Draw Powerpoint Visio Windows Microsoft Sql Server Microsoft Project Sql

Gustavo Andrade Education Details

  • Universidad Nacional De La Plata
    Universidad Nacional De La Plata
    International Marketing And Projects
  • Politécnico Grancolombiano
    Politécnico Grancolombiano
    Marketing
  • The British School - Gimnasio Británico
    The British School - Gimnasio Británico
    Bilingual And Multilingual Education

Frequently Asked Questions about Gustavo Andrade

What company does Gustavo Andrade work for?

Gustavo Andrade works for Consensus S.a.s.

What is Gustavo Andrade's role at the current company?

Gustavo Andrade's current role is Post Sales Coordinator - Customer Loyalty and Kam.

What is Gustavo Andrade's email address?

Gustavo Andrade's email address is gu****@****ail.com

What schools did Gustavo Andrade attend?

Gustavo Andrade attended Universidad Nacional De La Plata, Politécnico Grancolombiano, The British School - Gimnasio Británico.

What skills is Gustavo Andrade known for?

Gustavo Andrade has skills like Microsoft Office, Microsoft Excel, Sap, Strategic Planning, Microsoft Word, Microsoft Powerpoint, Erp, Customer Relations, Inteligencia Empresarial, Estrategia Empresarial, Spss, Corel Draw.

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