高级管理层

In order to meet the demand of a branch's business development within the region, while effectively managing costs, indirect improve the express delivery service quality, speed up the transit time, under the guidance of the headquarters and regional management, operations department to provide services for all branches and guarantee, general has the following two parts:Customer management of manufacturing processes and key responsibilities include:1. The internal and external customers and stakeholders to provide support and services2. In the national work objectives and the framework of improvement project, development, communication, and ensure the headquarters operation support execution of the plan3. Cooperate with other departments (such as: the ground operation, port and service center, sales, etc.), to identify performance gaps and operations support requirements, and look for the appropriate method is improved4. Coordinate and guide the activities of the support team, including schedule, training, vehicle management, etc., and provide professional support, to monitor and analyze the operating key performance indicators5. Balance branch operation development plan and operation cost, submit to the partition operation manager management improvement plan6. Develop, recommend and part

1. Branch is responsible for the daily operation and management;2. Perform the DHL global and China performance appraisal and standard operation requirements;3. Overall responsible for the location of the client and DHL pick service quality management, improve customer satisfaction;4. Ensure operating costs and income balance, collaborative sales functions to complete the annual performance of the branch and business indicators;5. On behalf of the company branch general manager responsible for dealing with the external administrative affairs and the functions of the government affairs (2008 ~ 2010)