Tracy Tang Email & Phone Number

Helsingborg, Se

Plan and implement sales and marketing strategy and activities. Conduct market research, gathers user feedback through survey, assists in organizing promotional events, and coordinates with the management team to create awareness through social media and webinars.Actively contribute to achieving our business objectives through the development and implementation of impactful marketing campaigns through social media.

Malmö, Skåne County, Sweden

Managed a team of document controllers in North & Central region, monitored the progress of the documentation scope in projects. Performed risk and opportunity management within the department, including strategies, action plans, and follow up.Aligned resources to projects, set and monitored department goals. Provided solution or proposed alternative scenario to resources on projects to mitigate delays.Supported the implementation of new and improved processes and procedures.

Sweden

Buying and selling functional apparel which promotes health and changes lives. Manage customer requests to meet customer satisfaction effectively.Provide training and guidelines to enhance users’ understanding of the products. Identify recurring issues in order to make improvements through feedback from the customers.Manage and build relationships with existing and new partners.

Sweden

Perform the instructional and classroom management processes for teachers who are absent.

Sweden

Carry out IB Primary Years Programme, nurtures young children as caring, active participants, develops them as an inquirer, both at school and in the outside world.

Malaysia

Managed a worldwide team of documentation controllers by producing documentation status reports for project managers.Implemented a new documentation tool that is used by the Malaysian team that helped to streamline the documentation process. This tool is now used worldwide.Aligned resources to documentation projects. Set and monitored department KPIs.Volunteered in organising one of the company initiatives in 2015 called "Do More" for the engineering team.An official first aider of the Emergency Respond Team. Volunteered in working with Quality & Safety department to promote safety awareness, first aid refresher training and CPR to the Emergency Respond Team on a regular basis.An active sports committee, organized a number of annual dinner events and company trips. Hosted one of the events as emcee of the night.

Malaysia

Initially the first documentation person in Malaysia responsible for producing operating manuals for Oil & Gas UPS systems to help end users and support staffs to have a better understanding using the products.Transformed the document centre in Malaysia as the documentation hub for Gutor worldwide.

United States

On assignment to new office in Rhode Island to help support setup of new team.

Switzerland

On assignment to HQ in Switzerland as a Drafter. Used AutoCAD day to day to draft diagrams for UPS’s for Oil & Gas.

Malaysia

Identified business opportunities and analysed sales options. Meet sales goals set by the management and to foster meaningful relationships with both existing and prospective clients.Supported the Sales Director of setting up a new showroom in KLCC.

Malaysia

Assessed client issues, assigned resources and provided recommendations to fix problems. Ensure client is given the necessary services and follow up to fill ongoing service needs.Provided administrative assistance, incl. travel and calendar planning, expense management and managed ad hoc tasks as required.

Singapore

Represented grand luxe hotel, being the first point of contact with guests and handles all stages of a guest's stay to ensure a good hotel service is memorable for all guests.