Producing "The Dealership Disruptors FaceBook Group" an online showcase where Automotive Consultants & Trainers share their experience in the retail automotive business.

Two way Streaming of your event to FaceBook, YouTube or a secure platform of your choice. All of the technology to turn your event into a show. Backyard or Ballroom. Church or Concert Hall. When they can't be there... They Can! Seeing, Hearing, Speaking and Streaming with OurStream Live.

Driving change, moving knowledge, and developing skillsets in our client's entire organization.We continue to disrupt the training and consulting business with new models that produce better change, more change and faster change. Our new model reduces our expense structure, cutting the client's costs. often by a factor greater than half!We work ourselves out of a job, leaving behind an organization that can self-consult and self-correct ...long after we are gone.

We Make Change!!!Performance Improvement at the leadership, management and front line levelsProcess Improvement: designing and implementing people friendly solutions that bring higher productivity with less effort.Training, Consulting and Communicating!

Assessing Operations and developing strategies that improve CSI, Retention, Profitabiliy and Efficiency.

Driving SSI for Volkswagen dealers. Training on the particular skills needed to improve performance on selected components of the J D Power Sales Satisfaction Index.

Training, Consulting & Communicating - General retail consulting front to back in automotive dealerships. -Business Analysis -Process Improvement -Management Training.

Management Training - Subaru Retail Managers - nationwideInstructor led training in Coaching, Leadership and Process.

Combining the best... Old techniques from education and psychology blended with new media and new technology in ways that are both more effective and less expensive.Change, Knowledge and New Ideas delivered through a blended program of constant contact, involving individual online, group online and live visits in your store..Blended delivery allows us to work together far more frequently (weekly) at less than half the cost of conventional consulting. No dealership or automotive organization is too large or too small to develop their business with The Fixed Ops Coach.

Analyzing the business processes of automotive retailers. Designing and implementing customer friendly processes that grow the business.

Training a broadly diverse clientele of business owners, managers and front line personnel in the soft skills required to sell, manage people and suprevise at all levels. Training hard skills on all components of Microsoft Office.

Training, installing and monitoring the implementation of new selling procedures in retail facilities throughout the nation.

Process Improvement in all departments of retail operations. The position required that I operate as a Team Building liaison between auto manufacturers and their retail facilities. Responsible for developing strategic planning initiatives, consistent process in sales, service and parts. As measured by improved profits and customer retention.

GMC & CHEVROLET COMMERCIAL SPECIALTY VEHICLES - 1996 - 2001 Conducted group training for dealership management teams prior to installing commercial vehicle sales & service departments into selected stores. (GM Commercial College) Followed up in dealership with hiring and training of both commercial sales managers and outside sales consultants. Developed and installed "WE SELL UPTIME" commercial vehicle service program to enhance conquest sales from customers with allegiance to other brands.FORD QCP - 1993-1996 - In dealership Process Improvment for Sales & Service. Trained dealership personnel to develop, documented & install consistent, profitable, customer focused procedures.

Trained Customer Satisfaction Processes in Spanish for Ford of Mexico.

Developed & installed process improvements to promote additional sales and customer retention.

Special Education for Emotionally Disturbed Adolescents.

Special Education / Vocational Education with emotionally disturbed adolescents & adults