I bring 3 years of experience in the fintech industry, with expertise in relationship management, customer service, and business development. Throughout my career, I have successfully managed diverse portfolios, strengthened client relationships, and driven revenue growth by identifying opportunities and tailoring solutions to meet client needs.In my previous roles, I have worked closely with sales teams, distributors, and merchants to increase transaction volumes and improve service delivery. I have hands-on experience with payment solutions like DMT, AEPS, MATM, and BBPS, along with expertise in biometric installations (Mantra, Morpho). My ability to monitor performance metrics (FTD & MTD) and generate actionable insights through EOD reporting in Excel has consistently contributed to meeting and exceeding targets.With a focus on providing exceptional customer service and implementing strategies for business growth, I am confident in my ability to add value as a Relationship Manager and foster long-term partnerships.