Migue Panlilio Email & Phone Number

Bauang, Ilocos Region, Philippines

Philippines

I was a Customer Service Representative. My primary job was to:1. Takes Inbound Calls and do Outbound Calls2. Manages Patient related concerns such as: -Provide COVID-19 result to patient. -Help patient to access patient portal. -Assist patient to get the result on the website. -Transfer calls to Frontdesk office if needed. -Explain the charges and pending bills of patient.

Philippines

I was a Customer Service Representative , Scheduler and Operator. My primary job was to: 1. Takes Inbound Calls and do Outbound Calls 2. Manages Patient related concerns such as: -Appointment verification and confirmation -Scheduling of Appointment over the phone -Checking orders and processing the appointment -Contacting patient about their referral -Assisting patient with their patient portal -Providing all the patient preps needed for each examination

Philippines

I was a Client Service Associate.My primary work are: 1. Calls Attorneys and Law Firms. 2. Sell Patexia’s reports. 3. Setting-up appointments. 4. Sending mass emails. 5. Presenting reports to prospect clients.

Philippines

I was a Retention Customer Service Representative.My job was to: 1. Take Inbound Calls and Retention Calls 2. Help customers update their personal information on Hughesnet App and Website. 3. Manages customer related concerns such as: -No/Slow Internet Connection -Technical and Non-technical Connectivity Issue -Video Streaming Issue -Explanation of Bill -Payment Assistance -Pre-install Calls