I worked as part of a team of UX designers on a project for a private hospital group to design an online doctor appointment booking system that aimed to improve patients' experiences and streamline booking procedures. - Conducted thorough user research, competitor analysis, and market research to guide design decisions. - Developed wireframes and prototypes to map the user journey and enhance usability. - Led usability testing sessions, gathered and analyzed feedback, and iterated designs to ensure they aligned with user needs. - Presented key findings and design solutions to senior leadership, leading to the successful implementation of updates.

During my apprenticeship at King's College's Career Accelerator, I honed my UX design skills through hands-on projects focusing on user-centric solutions.Project 1: Habit Hero - Health & Fitness App Enhancement:-Led usability evaluations and applied design thinking methodologies to understand user needs.-Implemented iterative design processes, prioritizing enhancements for improved navigation and user engagement.-Enhanced communication skills by presenting design solutions to stakeholders and gathering feedback.Project 2: AMEX Mobile App UX/UI Enhancement:-Conducted thorough UX/UI analysis to identify pain points and opportunities for improvement.-Utilized user research techniques to validate assumptions and gather actionable insights.-Designed intuitive navigation systems and visual enhancements to enhance user experience and satisfaction.Project 3: Private Healthcare Group App Development:-Collaborated with interdisciplinary teams to define project goals and requirements.-Applied wireframing and prototyping techniques to visualize design concepts and iterate on solutions.-Conducted usability testing and gathered feedback to refine user interactions and interface design.These projects provided valuable experience in applying design principles, conducting user research, and collaborating effectively with cross-functional teams to deliver impactful UX solutions.

-Successfully maintaining and managing a busy work schedule, and coordinating with the other members of the team.-Delivering result-based health and fitness services including health assessments, nutritional coaching, personal training and virtual training.

-Teaching both reformer group classes and 1-2-1 sessions. Adapt to a broad variety of people, easily fitting newcomers with scaled and simplified options, giving experienced members a progressively challenging stimulus. In charge of most of the studio schedule. -Go above and beyond for the clients and customer service. Boosted the company's client base numbers and improved the retention rate.-Successfully helped clients recommended by the physiotherapy clinics to recover from their injuries.

Self Employed Sports Massage Therapist with privately built clientele.

Gained experience treating a vast number of clients affected by musculoskeletal issues

-Personal training from injury rehabilitation to fitness and strength and conditioning enhancement.-Group fitness classes for special populations. Successfully created and promoted group strength training classes. Coached S&C group sessions for aging populations.-Working 360° around the client's needs, with a health assessment of cardiac parameters, skinfolds measurement, movement patterns and performance indexes.-Sports massage therapist working inside the centre, following the clients in both movement correction and hands-on massage therapy.-Advanced use of web enhancement, social media marketing and high-quality customer service and Client-Trainer relationship with progress tracking.

-In charge of most of the gym scheduled hours. Successfully built a busier client base. Genuinely and positively interact with the clients to ensure a high-level customer service.-Improved the group classes quality by refining the members lifting technique. significantly reduced the number of injuries in the covered classes.-Coaching Olympic weightlifting and joint mobility group classes.

-Delivering personal sessions for injury rehabilitation and prevention. Gained experience working with a broad variety of cases, acute and chronic conditions, post-surgery recovery and sports-related injuries. -Assisting patients in their physical recovery with the use of hydrotherapy and exercise therapy. -Working closely with Physiotherapists has allowed me to experience first hand how to proceed and safely operate in case of severe conditions. It has also expanded my knowledge in the field of the physical therapy and clinical approach to training.

Gained experience coaching strength and conditioning 5-20 people classes

In charge of new members' inductions and gym equipment maintenance, memberships and sales.

Intern position in a Physiotherapy & clinical exercise centre.Here I had my first approach to training for serious pathological issues, regarding spine disorders, osteoarticular disorders and age-related changes.Working in such a particular environment, I gained experience dealing with people who are recovering from injuries or dealing with chronic conditions.