Enthusiastic, creative, innovative, nonjudgmental and understanding: these are words I like to identify myself with. Allow me to introduce myself: I am Anne Guezen Sales & Projects Director of Hint. 30 years ago, I started out teaching math and physics to students with learning disabilities, after that software development became a passion and in 2009 I became a member of Hint. My ability to understand and translate problems of customers into usable information and solvable issues, provide customers with easy to use solutions, cost savings, higher labor productivity and a better foundation for decission making.Too many organizations remain stuck in their old way of working and doing business. Business processes have been the same for years resulting in inefficiency. Especially the oil and Energy industry, petrochemicals and process industry are struggling with this issue. Besides organizations are investing too little in transferring knowledge and experience to the younger generations, so much will be lost in the future. I help organizations make sure that the transfer of knowledge and data does not get lost. If not, this would become a major problem because the amount of knowledge and experience within organizations has never been this large. By using a holistic approach, smarter solutions, organizations will be able to preserve all knowledge. Additionally, IT technology offers efficiency and cost reduction. In other words: it is possible to do more with fewer resources. It is time to change our direction in doing our business: innovate, invest and take steps ahead. Let IT supports your business processes and add value to your clients. It is not only the Technology, your processes or the people but the challenge to make it work is the combination of all together.Learn more at www.hint-global.com Keywords: Analyzer, Metering, Process Safety, Environmental Information Management, Maintenance, Digital Transformation, Industry 4.0, IioT, Big Data, Analytics