An academically and commercially astute worker with passion for ideation, interaction and communication , very keen on letting new things and expanding my skill level. Having worked with small businesses I believe I have extensive experience in providing both personal and business knowledge on helping with customers and communication. I am committed to providing courteous, prompt , detailed and accurate work given the opportunity. Experience managing outbound and inbound calls and handling emergency issues with patience and tact. Collaborative leader with dedication to partnering with colleagues to promote engaged , empowering work culture . Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic , fast-paced settings . Encouraging employee and analytic problem solver with talents for team building , leading and motivating , as well as excellent customer relations aptitude and relationship building skills . Proficient in using independent decision making skills and sound judgment to positively impact the company’s success . Dedicated to apply training , monitoring and morale building abilities to enhance engagement and boost performance . Customer service representative bringing top-notch skills in oral and written communication , active listening and analytical problem solving skills . Enhances customer experience by employing service oriented behaviour , understanding customer desire and providing customised solutions to build loyalty . Organised and dependable candidate successful at managing multiple priorities with positive attitude . Willingness to take added responsibilities to meet team goals , to seek and maintain full- time position that offers professional challenges utilising interpersonal Skills , excellence time management and problem solving skills