Guilherme Kuhlmann Fernandes Email & Phone Number

São Paulo, Brazil

As a Customer Success Manager at H2O.ai, I help customers transition from sales prospects to active users of our AI and data-driven solutions. My focus is on building customer loyalty and fostering long-term relationships. Key responsibilities include:- Managing large enterprise accounts, including some of the largest banks in Latin America.- Ensuring customer satisfaction and success with our products.- Developing and maintaining strong relationships with key stakeholders to understand their business challenges and objectives.- Providing strategic guidance to help clients maximize the value from their data.Coordinating with internal teams to deliver tailored solutions.- Monitoring customer usage and feedback to drive continuous improvement.

São Paulo, Brazil

Pre-sales architect, working with Seller in assigned strategic opportunities. Defining customer requirements, building solution with costing, risk mitigation models, and overall solution approach and proposal.Obtaining good and accurate understanding of client’s requirement in closed collaboration with relevant IBM, partner and client stakeholders.Articulating and discussing IBM services and solutions, best practices, use cases and industry trends in an advisory capacity during presales engagements.Producing solution modelling with components, costings, risk and mitigation factors that position IBM to win opportunities.Responsible to compile solution models and statements of work through assurance gating with Delivery (and extended functional teams where required).Participating in, and/or being responsible for the creation, harvesting, protection, and reuse of IBM's intellectual capital.Maintaining understanding of current and emerging technology, trends and toolsets in the industry.

São Paulo Area, Brazil

Leveraging data architecture, data warehouse, and analytics and associated domain knowledge to promote sales of Teradata solutions. Broad knowledge of the Big Data, data warehouse and analytic space, and experience with Teradata products and technologies. Articulating analytical ecosystem architectures and trends, and providing technical consulting, as a trusted advisor, to support sales activities. Establishing and enhancing customer relationships ranging from DBA to CIO, providing technical expertise on engagements and identifying new target opportunities within our accounts.

São Paulo Area, Brazil

Developing analytics software systems for customers, which • Utilize data and analytics to predict Customer operational issues • Proactively provide solutions to avoid impact to Customer operations • Enable Customers to quickly and easily resolve their own problems • Assist Customer Support Associates to quickly resolve customer issues My main responsibilities are research, design, prototype, test and document novel algorithms and predictive analytics for automated, near real time decision making on data and problems. On a daily basis, I work with massive datasets, which includes data integration, data cleansing, exploratory analysis, predictive modeling, and rapid prototyping.

Sao Paulo

Lead testing effort for complex features which includes designing test scenarios, creating test plans, implementing, automating and executing test cases.Develop automated tests for features which manage, distribute and monitor computation across large clusters.Create and improve test frameworks to satisfy automation and reporting.Interact with customers and Aster partners to simulate customer scenarios which help validate the product.Identify and propose areas of improvement throughout the software development processWork effectively in a fast-paced and constantly changing environmentCommunicate effectively with all stakeholders.

São Paulo Area, Brazil

Deliver high quality solutions to clients in response to complex business requirements. Perform many assigned technical tasks including study, analysis, design, programming, product installation, test and system integration. Working with proposals, requirements, design, implementation and production projects / engagements. Designing and developing the tools and methodologies used to manage, analyze, design and implement technical solutions.Analytical ability and creativity in developing and implementing solution deliverables for a project and major segments of a larger project. Providing technical advice to project managers and team leaders, and giving technical direction to team members. Leading in identifying new revenue producing product and IT services opportunities regionally and assisting in selling software products where appropriate. Providing the detailed technical knowledge in the sale of complex software solutions.

Senior Dynamics AX Developer. Training and coaching new developers and customer's developers. Designing and implementing customs solutions.Defining Code Standards, implementing Source Control workflow and use.Managing small developer team during Dynamics Ax version upgrade.

Working as a certified Microsoft Dynamics AX Developer. Using MoprhX and X++ language to customize and develop new features in Dynamics AX. Integration with Microsoft SQL Server - Reporting Services.

Application Developer in zope2/zope3 and python related technologies backed by PostgreSQL and MySQL databases.

Developing new features for existing solutions using PERL and HTML based on design specifications and customer requirements that connect to a fully normalized MySQL database.Implementing and supporting existing applications using the technologies mentioned above.

Creating and/or maintaining the routines that acquires the Meteorological Numeric Model and the observed data, decode the information, verifies consistency and feeds the database. Those routines were written in PERL, Shell Script, Grads Script and Fortran.Developing meteorological products over the web, with PERL/PHP and PostgreSQL.

Bachelor Of Technology (B.Tech.), Information Technology

Extra Courses, Php, Javascript, Mysql

Each course with 40 hours of load.

Incomplete, Physics